Customer Service Associate Position Available In Tioga, Pennsylvania

Customer Service Associate The ECU Pro 181 Hills Creek Rd Ste C, Wellsboro, PA 16901 Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. Your ability to communicate effectively and resolve issues will be crucial in ensuring customer satisfaction and loyalty. This position requires a proactive approach to client services and a commitment to maintaining high standards of customer care. Duties Respond promptly to customer inquiries via phone, email, or chat, ensuring a positive experience. Provide accurate information regarding products and services, assisting customers with their needs. Maintain detailed records of customer interactions and transactions through data entry. Collaborate with team members to enhance overall customer experience and streamline processes. Assist in sales efforts by promoting products and services that meet customer needs. Support customers in navigating the business website. Skills Strong client services orientation with a focus on delivering excellent customer support. Proficiency in English Experience in data entry with attention to detail for accurate record keeping. Ability to analyze information effectively to resolve customer issues efficiently. Exceptional communication skills are necessary for effective interaction with customers. Join us as we strive to provide outstanding service and support to our valued customers!

Job Type:

Part-time Pay:

$15.00 per hour Expected hours: No more than 30 per week

Shift:

Day shift Evening shift Ability to

Commute:

Wellsboro, PA 16901 (Required) Ability to

Relocate:

Wellsboro, PA 16901: Relocate before starting work (Preferred)

Work Location:

In person