Customer Service Representative, PA CareerLink® Position Available In Venango, Pennsylvania
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Job Description
Customer Service Representative, PA CareerLink® 4.1 4.1 out of 5 stars 255 Elm Street, Oil City, PA 16301
Customer Service Representative Non-Exempt Salary:
$43,000-$45,000 year
Scope of Position:
Greet and assist jobseekers, employers, and NWPA Job Connect visitors. Provide administrative support to staff and customers in need of PA CareerLink® services
Essential Functions:
Work with all customers in Career Resource Centers Welcome visitors in a prompt and friendly manner Direct visitors to the appropriate area, services, or staff Provide information regarding all PA CareerLink® partners in a knowledgeable and pleasant manner Direct visitors to available onsite partners and resources as appropriate Verify and assist jobseekers with PA CareerLink® account registration Responsible for tracking foot traffic as it pertains to unemployment inquiries, appointments, workshops, and recruitment events Help coordinate monthly activity calendars, room assignments, and space requests Retrieve login information for individuals to access the PA CareerLink® website Input jobseeker and employer service activities in the system of record on a daily basis Support staff in the collection and verification of program requirements and documentation Assist with calling jobseekers and reminding them of upcoming recruitment events and job fairs Identify local partners and programs and refer customers appropriately Other opportunities as available
Education and Experience Requirements:
Excellent communication and interpersonal skills Customer service experience required Experience in answering inquiries in a courteous, efficient, and professional manner A valid driver’s license & clean driving record required
Job Type:
Full-time Pay:
$43,000.00 – $45,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
Shift:
8 hour shift Day shift Ability to
Commute:
Oil City, PA 16301 (Preferred) Ability to
Relocate:
Oil City, PA 16301: Relocate before starting work (Preferred)
Work Location:
In person
