CUSTOMER SERVICE AGENT Position Available In Washington, Rhode Island

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CUSTOMER SERVICE AGENT

(WYOMING) Aqua Science ‹ image 1 of 1 › 301 Nooseneck Hill Rd compensation: $16

• $18.

50 per hour based on experience.

employment type:

experience level: entry level job title: Customer Service Rep

• Join Our Team! Customer Service Representative
• Water Treatment & Well Systems Specialist

• Location:

• Richmond, RI

• Type:

• Full-Time or flexible

• Experience:

• Office/Computer experience a plus, sales ability a plus, Mechanical or chemistry knowledge a plus. Will Train the layperson. ###
• About Us
• For over 40 years, Aqua Science has been a trusted leader in water treatment and well water pumping equipment sold nationwide on our ecommerce website. We empower homeowners, businesses, and communities with cutting-edge systems that ensure access to clean, safe water. Our nationwide network of experts and commitment to innovation make us a pillar in the industry.
• Your Role
• As a
• Customer Service Representative
• , you’ll be the frontline voice of our mission, providing technical guidance, resolving concerns, and building lasting relationships with customers, assisting with online orders and order shipping operations. If you’re passionate about problem-solving and thrive in a dynamic environment, this role is for you!

• What You’ll Do:

• ???? Handle customer inquiries via phone, email, and chat with professionalism and empathy.
• ???? Provide expert advice on water treatment systems, well pumps, and maintenance.
• ???? Process orders, track shipments, and resolve billing or service issues.
• ???? Collaborate with sales, technicians, and field teams to ensure seamless service.
• ???? Maintain accurate CRM records and contribute to process improvements. ###
• Who You Are
• ✅ •Communicator Extraordinaire•: Clear, patient, and articulate in explaining technical details.
• ???? •Problem-Solver•: Ability to troubleshoot issues and think on your feet.
• ???? •Tech-Savvy•: Proficient in CRM systems (e.

g., Salesforce) and Microsoft Office.

• ???? •Industry Knowledge•: Experience in water treatment, plumbing, or HVAC is a •plus•.
• ❤️ •Customer-First Mindset•: Driven to exceed expectations and build loyalty.
• ###
• Why Join Us?
• ???? •Benefits•: Health insurance, 401(k) with match, PTO.
• ???? •Flexibility•: Flexible hours•???? •Growth•: Ongoing training and career advancement opportunities.
• ???? •Perks•: Employee discounts on top-tier water systems!
• ###
• Ready to Make Waves?
• Apply now with your resume and a brief cover letter explaining why you’re the perfect fit!

• Deadline:

• July 15 2025
• Aqua Science is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment.
• ???? •Clean water starts with YOU!
• ???? •Our Mission Statement• Aqua Science is one of the Nation’s largest suppliers of Water Well Pumps, Pressure tanks, Pressure Booster Systems, Drinking Water Systems, Cartridge Filters, Fleck Water Softeners, pH neutralizers, Radon mitigation systems and much more•producing hundreds of billions of gallons of clean water each year.

Founded in 1984 with the single concept: “We will bring the world’s finest water treatment equipment and well water supplies to the public at the lowest prices in the country. We will work hard to ensure you and your family the safest and highest water quality, the best available advice, and a company that cares about its customers.” We have over 150,000+ customer accounts in the United States and Canada. Our staff is a well trained, professional team of Water Treatment Professionals ready to assist you with your Water Quality concerns. We carry the top brand names in the Water Treatment industry like Amtrol Pressure Tanks, Goulds Pumps, Fleck Controls, Davey, Grundfos, Pentek, WellMate, Boshart, etc. As part of our corporate philosophy, we believe direct contact between ourselves and the customer is critical in establishing a working relationship. That’s why when you call Aqua Science, you will be greeted with a human voice. Although we have a voicemail system, it is only used when we are closed, or in those inevitable instances when a flood of calls come at once. Please contact us at any time, we look forward to hearing from you. Principals only. Recruiters, please don’t contact this job poster.

post id:

7860356349 ♥ [ ]