Bilingual Customer Service Representative- Anderson, SC Position Available In Anderson, South Carolina

Company Description:

A fast paced, family-like roofing and material company is looking for a Bilingual Customer service Representative.

Job Duties:

Answering phones Handles all customer requests promptly managing customer orders from placement through shipment and billing. Monitors backorders, reviews production, scheduling and inventory reports daily, and communicates in a timely manner with customers on backorder situations. Manages existing and new accounts relationships, promotes new products, communicates pricing information; responds promptly to requests; resolves complaints; and maintains quality service Advises management and outside sales of changes in lead time, or production problems that may impact customer service. Completes Special Approval Request and Buying Agreements for deviated pricing as necessary. Verifies price on orders taken to ensure billing accuracy to keep billing adjustments to a minimum.

Pay Rate:

$16-$18

Hours:

Monday- Friday 8am-5pm