Bilingual Customer Service Representative Position Available In Beaufort, South Carolina

Bilingual Customer Service Representative PC&L Agency, Inc. Hilton Head Island, SC Job Details Part-time | Full-time $18 – $23 an hour 5 hours ago Benefits Paid training Paid time off On-the-job training Flexible schedule Qualifications Bilingual Spanish Multilingual Sales No experience needed English Client services Organizational skills Customer support Outbound calling Phone etiquette Communication skills Entry level Full Job Description Overview We are seeking a dedicated and enthusiastic Customer Service Associate to join our dynamic team. In this role, you will be responsible for providing exceptional customer support and ensuring client satisfaction through effective communication. Your ability to engage with customers, address their inquiries, and assist with their needs will be vital to our success. Responsibilities Handle inbound and outbound calls with professionalism and courtesy, ensuring a positive customer experience. Provide accurate information regarding products and services to clients in both English and the Spanish. Assist customers with inquiries, issues, and complaints while maintaining a high standard of service. Document customer interactions and maintain detailed records of communications in the office system. Collaborate with team members to resolve customer issues effectively. Requirements Multilingual candidates (English/Spanish) are highly encouraged to apply. Strong phone etiquette with excellent verbal communication skills. Previous experience in client services or customer support is preferred. Ability to handle outbound calling effectively while maintaining a professional demeanor. Familiarity with sales techniques is a plus. Strong organizational skills with the ability to manage multiple tasks simultaneously. A commitment to providing outstanding customer service in an office environment. Join us as we strive to enhance our customer experience through effective communication and dedicated support!

Job Types:

Full-time, Part-time Pay:

$18.00 – $23.00 per hour

Benefits:

Flexible schedule On-the-job training Paid time off

Shift:

8 hour shift Ability to

Commute:

Hilton Head Island, SC 29926 (Preferred) Ability to

Relocate:

Hilton Head Island, SC 29926: Relocate before starting work (Preferred)

Work Location:

In person