Warehouse Customer Service Representative Position Available In Berkeley, South Carolina

Warehouse Customer Service Representative Barnhart Specialized – 3.5

Moncks Corner, SC Job Details Full-time Estimated:

$37.2K – $45.4K a year 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Paid time off Vision insurance 401(k) matching Life insurance Qualifications Customer service Mid-level 3 years High school diploma or GED Organizational skills Warehouse experience Communication skills Full Job Description At Barnhart Warehousing, we specialize in handling palletized and out-of-gauge cargo, offering tailored solutions to complex logistics challenges. Our operations rely on seamless coordination between customer service, warehouse management, and logistics strategy. We believe that success starts with our people. Our team is built on a culture of collaboration, innovation, and a dedication to providing exceptional customized solutions. We are a family that values safety, service, and our team members, while fostering a supportive and inclusive workplace.

Key Responsibilities:

Provide exceptional customer service by communicating with customers, warehouse personnel, and office staff to ensure customer needs are met. Gain working knowledge of import and export processes, learning all facets of the business from inbound to outbound logistics. Support inventory management efforts within the warehouse, ensuring accuracy and efficiency in stock control. Perform cost analysis in transportation and logistics to identify opportunities for cost reduction and margin improvement by analyzing: Vendor charges Internal procedures Scheduling and facility usage Serve as a liaison between office staff and warehouse teams to ensure clear communication, procedure adherence, and alignment with company objectives. Proactively contribute ideas to improve operational efficiency, streamline workflows, and reduce overall costs. Foster a positive and collaborative team environment across all departments, promoting shared responsibility and collective success. Generate and process client invoices with accuracy and efficiency, ensuring timely billing and compliance with company standards. Track, monitor, and maintain customer files, providing regular and timely updates to ensure client satisfaction and internal accountability. Qualifications/Experience High school diploma or GED required Minimum 3 years experience in a warehouse setting Cargo Wise experience a plus Strong attention to detail and organizational skills Excellent verbal and written communication skills Proven customer service capabilities

Physical Requirements:

Ability to work with a variety of products Ability to lift and carry up to 50 pounds Ability to climb on and off equipment, bend, kneel, reach, stand and squat Ability to wear personal protective equipment as required Ability to work in an environment with exposure to dust, fumes, noise, and inclement weather

Benefits:

Compensation Plan with Incentive Bonus Program 401(K) with employer match – 4% match on 5% contributions Holiday Pay (New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas) PTO (paid time off) Health Insurance Dental Insurance Vision Insurance Voluntary Life Insurance Short Term Disability Long Term Disability Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Flex Spending Account (FSA)

Job Type:

Full-time Shift:

Day shift

Work Location:

In person