Bids and Tender Specialist – Import Position Available In Charleston, South Carolina

Bids and Tender Specialist – Import MSC Mediterranean Shipping Company

S.A. – 3.9

Charleston, SC Job Details Up to $50,000 a year 2 days ago Benefits Travel reimbursement Store discount Wellness program Paid parental leave Disability insurance 401(k) 3% Match Health insurance Dental insurance Flexible spending account Parental leave Vision insurance 401(k) matching Employee discount Benefits from day one Life insurance Qualifications Microsoft Excel Supply chain Mid-level Bachelor’s degree Full Job Description Bids and Tender Specialist – Import MSC USA –

Charleston Job Summary/ Key Responsibilities:

JOB SUMMARY

Handles customer enquiries and shipment documentation, following MSC guidelines.

KEY RESPONSIBILITIES & DUTIES

Enter and monitor shipment information through use of MSC proprietary IT system. Liaise with shippers, consignees, government agencies and overseas offices as necessary. Assume documentary and customer service responsibility for all assigned shipments. Maintain efficient ocean shipments documentation and correspondence. Establish and maintain positive relationship with customers. Efficiently routing all files and shipments Provide timely and accurate response to customer inquiries regarding transportation milestones and shipment details. Observe corporate guidelines when addressing customer inquiries regarding shipments. Escalate unique or complex customer issues to the appropriate supervisor for resolution when necessary. Generate potential solutions to customer issues. Provide feedback regarding current corporate practices and metrics to order to support process efficiencies. Perform other related duties, as assigned.

QUALIFICATIONS REQUIREMENTS

Required skills, experience, education Bachelor’s degree preferred or equivalent experience

English:

advanced Strong attention to details Organized, efficient, and able to manage time effectively Strong customer service mindset, focused, and responsive Ability to work under tight deadlines Great team player Knowledge of MS Excel with the ability to learn new software Preferred skills, experience, education Prior experience in supply chain, transportation, shipping, logistics, freight forwarding, customer service, call center, administrative or clerical jobs

PHYSICAL DEMANDS

Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at a time

WORK AUTHORIZATION

Authorization to work in the U.

S What We Offer Health Insurance Dental & Vision Insurance Life Insurance:

one-time annual salary up to $50,000 Long Term Disability Insurance Paid Parental Leave Business Travel Insurance Flexible Spending Accounts – (Health, Dependent Care, Transit/Parking) Supplemental Life, Accident, Critical Illness and Hospital Indemnity Plans You will also have access to additional benefits, effective day one : Short Term Disability Insurance 401K Plan – 3% Safe Harbor Contribution with option for additional 3% employer match. Wellness Program initiatives / Free MSC Partner Subscriptions with Calm Partner Discount Programs with MSC Cruises, Apple, Dell, Nissan, Whirlpool, AT&T, Pets Best and others. About Mediterranean Shipping Company (MSC) Mediterranean Shipping Company (MSC), headquartered in Geneva, Switzerland, is a global leader in transportation and logistics, privately owned and founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines, MSC has 675 offices across 155 countries worldwide, with the MSC Group employing over 200,000 people. The company has evolved from a one vessel operation into a globally respected business with a fleet of 800 vessels that provides timely delivery of goods and services to customers of all industries and sizes. With access to an integrated network of road, rail, air, and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge. MSC’s shipping line sails on 300 trade routes and calls at 520 ports, carrying some 22.5 million TEU (twenty-foot equivalent units) annually. For more information, visit MSC Mediterranean Shipping Company Mediterranean Shipping Company (USA) Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type including but not limited to characteristics protected by federal, state or local laws . If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.