Customer Service Representative Position Available In Charleston, South Carolina
Tallo's Job Summary: Are you dependable and detail-oriented? Join our team as a 1st Shift Agent Relations Administrator in Mt. Pleasant, SC, earning $20-22.25/hr with health benefits and 401(k). Handle customer inquiries, data entry, and transfer processing to support agents effectively. Bring your strong communication and tech skills to a fast-paced, supportive environment that values excellence and accountability. Apply now!
Job Description
Agent Relations Administrator
- 1st Shift (7:00 AM
- 3:00 PM)
Location:
Mt.
Pleasant, SC Schedule:
Rotating 4 Days On / 2 Days Off (Including Weekends & Holidays)
Pay:
$20-22.25/hr
Benefits:
Health, PTO, and 401(k) Are you reliable, detail-oriented, and customer-focused? Do you thrive in fast-paced environments where accuracy and teamwork matter? If so, we’re looking for you to join our Agent Relations team as a 1st Shift Administrator ! This critical role is part of a high-performing team responsible for providing exceptional support to agents across various platforms and systems. You’ll be a key player in handling data entry, customer inquiries, and operational processes that keep everything running smoothly.
What You’ll Do:
Customer Service & Support Answer questions and resolve issues through data systems Troubleshoot and follow through on inquiries, handing off to next shift when needed Communicate unresolved issues to management Transfer Processing Process and complete transfers Generate reports and coordinate with operations accounting for invoicing Large Bond Management Process large bond applications and escalate to risk control as needed Send documentation upon approval Data Entry Enter and scan execution reports and power receipts accurately into the system Maintain daily quotas Team Projects Participate in special projects and deadlines as assigned by management
What You Bring:
Dependability
- This shift includes weekends and holidays, so reliability is a must Attention to Detail
- Accuracy matters in data entry and documentation Strong Communication
- Excellent phone skills and professionalism under pressure Tech Savvy
- Comfortable navigating multiple systems and platforms
Why You’ll Love It:
Supportive team environment Full benefits package Opportunity to be part of a fast-growing organization that values excellence and accountability Ready to bring your precision and people skills to a team that makes a difference every day? Apply now to become our next Agent Relations Administrator!
