Customer Service Representative Position Available In Charleston, South Carolina
Tallo's Job Summary: Join ChemDry of Charleston as a Customer Service Representative in Johns Island, SC. This full-time role offers $16 - $18 an hour, with duties including responding to customer inquiries, providing solutions, and maintaining records. Ideal candidates possess strong communication skills, customer service experience, and proficiency in English and Microsoft Office. Apply now to enhance our customer experience!
Job Description
Customer Service Representative ChemDry of Charleston Johns Island, SC Job Details Full-time $16 – $18 an hour 1 day ago Qualifications Bilingual Multilingual Customer service Call center English Microsoft Office Data entry 1 year Phone etiquette Communication skills Entry level Office experience Full Job Description Job Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional support and assistance. Your primary responsibility will be to address customer inquiries, resolve issues, and ensure a positive experience through effective communication and problem-solving skills. Duties Respond promptly to customer inquiries via phone, email, and chat. Provide accurate information regarding products and services. Analyze customer needs and offer appropriate solutions. Maintain detailed records of customer interactions and transactions. Handle complaints with professionalism and empathy to ensure customer satisfaction. Collaborate with team members to improve service delivery processes. Perform data entry tasks as required to update customer accounts. Uphold company policies and procedures while delivering outstanding service. Skills Strong customer service skills with a focus on providing excellent support. Bilingual or multilingual abilities are a plus, enhancing communication with diverse customers. Proficient in phone etiquette and maintaining a professional demeanor during calls. Experience in a call center or office environment is beneficial. Ability to analyze situations effectively and provide timely solutions. Strong data entry skills with attention to detail for accurate record keeping. Excellent verbal and written communication skills in English; additional languages are advantageous. Join our team as a Customer Service Representative, where your contributions will help shape our customer experience!
Job Type:
Full-time Pay:
$16.00 – $18.00 per hour Expected hours: 40 per week
Shift:
Day shift
Experience:
Customer service: 1 year (Preferred) Ability to
Commute:
Johns Island, SC 29455 (Preferred)
Work Location:
In person
