Customer Service Representative Position Available In Dorchester, South Carolina
Tallo's Job Summary: DHL is hiring a Customer Service Representative in Summerville, SC for $19.25 per hour. This full-time role requires a high school diploma or GED, data entry skills, and under 1 year of experience. Responsibilities include resolving customer issues, updating records, and assisting with order management. Benefits include paid holidays, health insurance, and opportunities for career advancement.
Job Description
Customer Service Representative
DHL – 3.6
Summerville, SC Job Details Full-time $19.25 an hour 20 hours ago Benefits Paid holidays Health insurance Dental insurance Tuition reimbursement Paid time off Vision insurance 401(k) matching Opportunities for advancement Qualifications High school diploma or GED Product management Data entry Warehouse experience Entry level Under 1 year Full Job Description DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us. The core responsibilities of this role include: On the warehouse floor standing or walking for 80% of the shift. On the phone with customers/ carriers 50% of the time.
Position:
Customer Service Representative Shift:
Monday – Friday 7a-3p
Pay:
$19.25 per hour Be part of the world’s largest logistics company! DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada!
Our excellent benefits packages includes:
Affordable medical, dental, and vision coverage available beginning on your 30th day PTO program for all associates, including paid holidays and vacation 401(k) with generous company match Tuition reimbursement program Excellent training and career advancement opportunities Grow your skills. Shape your world.
Role Purpose :
Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
Key Accountabilities :
Resolve product or service problems: clarify the customers complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution. Maintain customer records and update account information. Maintain financial accounts by processing customer adjustments. Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management. Perform other duties as assigned.
Required Education and Experience :
High School Diploma or Equivalent 0-12 months of system, data entry or reporting experience 0-12 months of warehouse experience, preferred Our Organization is an equal opportunity employer.
Brand:
DHL Address:
672 Tradeport Dr. Bldg 5 Summerville, SC – 29486
Property Description:
1486 –
Summerville SC SERC Property Number:
1486
