Find & Apply For Customer Service Representative Jobs In Florence, South Carolina

Salary Information & Job Trends In this Region

Customer Service Representatives in Florence, South Carolina play a crucial role in managing client interactions and ensuring customer satisfaction. - Entry-level Customer Service Representative salaries range from $28,000 to $35,000 per year - Mid-career Customer Service Manager salaries range from $35,000 to $50,000 per year - Senior Customer Relations Director salaries range from $50,000 to $70,000 per year The role of Customer Service Representative has been a staple in Florence's business community, historically serving as the primary point of contact between businesses and their customers. Initially, these roles were heavily focused on in-person and telephone-based services. Over the years, the position of Customer Service Representative in Florence has evolved significantly with the advent of digital communication. Email, live chat, and social media platforms have become standard channels for customer interaction, requiring representatives to adapt to new technologies and communication styles. Current trends in customer service in Florence emphasize the importance of multi-channel proficiency, personalization of customer interactions, and the use of data analytics to improve service delivery and customer satisfaction. There is also a growing emphasis on building strong customer relationships and enhancing the overall customer experience.