Customer Service Representative Position Available In Greenville, South Carolina

Description We are looking for a dedicated Customer Service Representative to join our team in Greenville, South Carolina. In this position, you will play a key role in delivering exceptional support to our customers, ensuring their inquiries and concerns are addressed promptly and professionally. This role offers the opportunity to collaborate with various teams and contribute to the overall customer experience.

Responsibilities:

• Provide effective troubleshooting assistance to customers by utilizing a comprehensive knowledge base.
• Maintain accurate and up-to-date customer records to support training and quality assurance efforts.
• Collaborate with internal teams to test and evaluate new products and features prior to their market release.
• Handle customer requests related to sales and returns processes with professionalism and efficiency.
• Ensure timely resolution of customer issues to maintain high levels of satisfaction and loyalty. Requirements
• Previous experience in a customer service or retail environment.
• Familiarity with Customer Relationship Management (CRM) tools.
• Strong problem-solving skills and the ability to adapt to various customer needs.
• Excellent communication and interpersonal abilities.
• Proven ability to manage multiple tasks while maintaining attention to detail.

TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .