Customer Service Representative Position Available In Greenville, South Carolina

Customer Service Representative 3.9 3.9 out of 5 stars Greenville, SC 29607 We are looking for a dedicated Customer Service Representative to join our team in Greenville, South Carolina. This is a Contract-to-permanent position within the non-profit sector, offering an excellent opportunity to make a meaningful impact while providing exceptional support to our diverse clientele. If you thrive in a fast-paced environment and are passionate about delivering top-notch customer service, we encourage you to apply.

Responsibilities:

Respond to inbound customer inquiries, including card activations, account issues, and general requests. Accurately document customer interactions and account updates using the designated software tools. Resolve customer concerns efficiently while maintaining a high level of satisfaction. Communicate effectively with Spanish-speaking clients, offering translation support when necessary. Collaborate with team members to ensure consistent service quality and adherence to company policies. Stay informed about organizational procedures and updates to provide accurate information to customers. Address customer feedback constructively to identify areas of improvement. Handle sensitive account information with discretion and compliance to security protocols. Proven experience in customer service or a related field. Fluency in both English and Spanish, including translation and communication skills. Strong interpersonal skills with a focus on customer satisfaction. Attention to detail and accuracy in documenting customer interactions. Ability to adapt to a dynamic environment and manage multiple tasks effectively. Familiarity with customer service software or tools is preferred. High level of professionalism and ability to handle sensitive information responsibly. TalentMatch ® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use .