Call Center Associate, Full Time, First and Second Shift Position Available In Greenwood, South Carolina
Tallo's Job Summary: A Full Time Call Center Associate position is available for First and Second Shift at Self Regional Healthcare in Greenwood, SC. The role involves answering incoming calls, providing courteous assistance to patients, and upholding scripting standards. Ideal candidates will demonstrate commitment to patient care, teamwork, and attention to detail. Join a team dedicated to quality service and patient satisfaction.
Job Description
Call Center Associate, Full Time, First and Second Shift
Job Category:
Service/Support
Requisition Number:
CALLC004193
Posting Details
Posted:
April 16, 2025
Full-Time
Locations
Showing 1 location
Self Regional Healthcare
Greenwood, SC 29646, USA
Job Details
Description
1.Call Center Associates consistently practice Food & Nutrition’s standard of service to ensure all work performed and product produced is safe, of high quality, consistent, neat, accurate and timely.
2.The ideal candidate will demonstrate commitment to patient care by providing courteous and efficient assistance to patients and their visitors at all times. Must be timely in answering incoming calls into the Call Center. Must uphold scripting to ensure appropriate care to patients.
3.CCAs are expected to accept and complete assignments without complaint or follow chain of command to resolve any issues of concern.
4.CCAs should be willing to promote a culture of teamwork. They will treat all team members equally and with respect. They will set up fellow team members for success, will not leave work undone and will not allow team members to leave work undone for others to finish.
5.CCAs are expected to keep equipment and area in good repair by communicating to supervisor if anything needs a repair. All team members are expected to practice safe food storage and handling, personal hygiene, PPE, uniform compliance, proper cleaning and sanitation of work area and equipment. CCAs will comply with diet orders and holds their team members accountable for upholding the same.
Qualifications
Behaviors
Preferred
Team Player:
Works well as a member of a group
Enthusiastic:
Shows intense and eager enjoyment and interest
Detail Oriented:
Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred
Ability to Make an
Impact:
Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
