Part Time CSR Position Available In Horry, South Carolina

Part Time

CSR 3.0 3.0

out of 5 stars Surfside Beach, SC 29575 Carolina Cool, a NearU Company in Surfside Beach, SC is seeking Part Time Customer Service Representatives! At Carolina Cool, a NearU Company, we are committed to our employees, to their development, and to their work-life balance. Why Work With Us?

Employee-Focused Culture:

Join a positive and supportive work environment driven by our team’s success

Tailored Career Path:

We offer a career development plan tailored to your unique skills, career goals, and personal aspirations

Competitive Pay:

Earn top weekly wages

Ongoing Training:

Everyone receives continuous professional development

Job Stability:

Enjoy year-round stability

Growth Opportunities:

Ample room for advancement within the company

Outstanding Benefits:

Including medical, dental, health insurance, long- and short-term disability, life insurance, and more

Paid Time Off:

10 paid holidays and PTO that starts accruing immediately

Retirement Savings:

401(k) with company match

Family-Oriented:

We prioritize work-life balance and offer family-friendly policies

Your Key Responsibilities:

Handle inbound customer calls in a fast-paced environment Make outbound calls to schedule service, maintenance, and installations Understand and address customer’s urgent HVAC and/or plumbing needs Process installation and service job requests Renew maintenance agreements with customers Communicate with empathy, urgency, and professionalism over the phone Maintain accurate and up-to-date customer records in our database Participate in required training for ongoing professional growth Perform other duties as assigned by management

What We’re Looking For:

At least 2 years of customer service or administrative experience Enjoy working in a positive and team-oriented environment Strong communication skills with a friendly and professional demeanor Patience and the ability to stay calm under pressure Proficient computer skills Strong listening and multitasking abilities Comfortable working in a fast-paced setting Must pass pre-employment drug screening and background checks Experience with Excel, QuickBooks, and Service Titan is a plus We evaluate all candidates based on their demonstrated education, experience, and skills #ZR NearU is an Equal Opportunity Employer

AA/EOE/M/F/V/D.

In compliance with the Americans with Disabilities Act, NearU may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.