Service Writer/Advisor Position Available In Horry, South Carolina

Service Writer/Advisor

GUARANTEED AUTO CENTER 437 E

Hwy 90, Little River, SC 29566 Job Summary We are seeking a motivated and detail-oriented Service Writer to join our team. The ideal candidate will serve as a vital link between our customers and the service department, ensuring that all automotive repair needs are accurately communicated and addressed. This role requires strong communication skills, a solid understanding of automotive services, and the ability to manage multiple tasks efficiently. Duties Greet customers and assess their automotive service needs. Accurately document customer concerns and vehicle issues for the service team. Transmit repair orders to technicians and ensure clarity in the scope of work required. Provide estimates for services including oil changes, tire service, air brake repairs, auto body repairs, and more. Utilize auto estimating software to prepare accurate quotes for customers. Align customer expectations with service capabilities and timelines. Handle cash transactions and maintain accurate records of payments. Follow up with customers regarding their vehicle status and any additional services needed. Maintain a clean and organized workspace while adhering to safety protocols. Qualifications Previous experience in automotive repair or service writing is preferred. Familiarity with automotive diagnostics and repair processes is highly desirable. Knowledge of cash handling procedures and customer service best practices. Strong communication skills with the ability to explain technical information clearly to customers. Ability to work in a fast-paced environment while managing multiple priorities. A passion for the automotive industry and commitment to providing excellent customer service. Join our team as a Service Writer where you can contribute to delivering exceptional service while growing your career in the automotive industry.

Job Type:

Full-time Pay:

$15.00 – $26.00 per hour Expected hours: 45 per week

Shift:

10 hour shift Day shift

Work Days:

Monday to Friday No weekends Ability to

Commute:

Little River, SC 29566 (Required) Ability to

Relocate:

Little River, SC 29566: Relocate before starting work (Required)

Work Location:

In person