Insurance Client Relations Specialist Position Available In Lancaster, South Carolina

Insurance Client Relations Specialist G. Alexander & Assoc. Allstate Fort Mill, SC Job Details Full-time $30,000 – $50,000 a year 9 hours ago Qualifications Insurance products customer support Handling customer inquiries Property & Casualty License Attention to detail Empathy Insurance sales Communication skills Customer retention campaigns Consultative selling Entry level Full Job Description Dynamic Service/Sales Producer You will be responsible for assisting clients with their insurance needs. Providing customer service and maintaining strong relationships with clients is key. This role requires

EXCEPTIONAL

communication/customer service and maintaining strong relationships with clients. You also need a thorough understanding of insurance products, a commitment to helping clients navigate their insurance options/elections and growing the agency through new business premiums and value added endorsements. Job responsibilities include but are not limited to:

• Responding to customer policy inquiries and providing information on insurance products & services.
• Assist clients in understanding their insurance policies and coverage options.
• Process policy changes, payments, coverage options and onboarding new clients.
• Handle claim inquiries and follow-up to ensure timely resolution.
• Maintain accurate and up-to-update client records.
• Identifies opportunities for cross-selling and upselling additional insurance products.
• Resolving customer complaints and issues in a professional and empathetic manner.
• Collaborate with team members to achieve agency sales targets and performance goals.
• Staying informing about industry trends, regulations and new products.
• Assist with customer retention efforts, including ensuring timely payment collection.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements Interest in marketing products and services based on customer needs Excellent communication skills – written, verbal, and listening People-oriented Detail oriented Proactive in problem-solving Able to learn computer functions Ability to work in a team environment Currently licensed applicants preferred Company Description G. Alexander & Associates Insurance Agency is located in the Fort Mill, South Carolina proudly serving both South and North Carolina. Alexander Agency specializes in providing a unique experience for all by helping you prepare for unexpected Mayhem.

Job Type:

Full-time Pay:

$30,000.00 – $50,000.00 per year

License/Certification:

Property & Casualty License (Preferred) Ability to

Commute:

Fort Mill, SC 29715 (Required) Ability to

Relocate:

Fort Mill, SC 29715: Relocate before starting work (Required)

Work Location:

In person