CSR – Customer Service Representative Position Available In Lexington, South Carolina

CSR – Customer Service Representative Confidential Cayce, SC Job Details Full-time $13 – $16 an hour 4 days ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off On-the-job training Vision insurance Professional development assistance Qualifications Customer service Call center Data entry 2 years Communication skills Information management Entry level Under 1 year Full Job Description Job Summary We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer support, addressing inquiries, and resolving issues in a timely manner. This role requires strong communication skills and the ability to analyze customer needs effectively. If you are passionate about delivering outstanding service and enjoy working in a fast-paced environment, we want to hear from you. Responsibilities Respond promptly to customer inquiries via phone, email, or chat. Provide accurate information regarding products and services. Analyze customer issues and provide effective solutions. Maintain detailed records of customer interactions and transactions. Conduct outbound calling to follow up on customer concerns or feedback. Collaborate with team members to enhance the overall customer experience. Assist with data entry tasks as needed to ensure accurate information management. Stay updated on product knowledge and company policies to provide informed support. Skills Excellent verbal and written communication skills. Proven experience in customer service or call center environments. Strong data entry skills with attention to detail. Ability to analyze situations effectively and provide appropriate solutions. Experience in Accounts receivables is beneficial but not required. Proficient in using computer systems and software for customer management. A positive attitude with a commitment to delivering high-quality service. Join our team as a Customer Service Representative and contribute to creating memorable experiences for our customers!

Job Type:

Full-time Pay:

$13.00 – $16.00 per hour Expected hours: 40 per week

Benefits:

401(k) Dental insurance Health insurance On-the-job training Paid time off Professional development assistance Vision insurance

Shift:

Day shift Ability to

Commute:

Cayce, SC 29033 (Required) Ability to

Relocate:

Cayce, SC 29033: Relocate before starting work (Preferred)

Work Location:

In person