Customer Service Representative (CAE) Position Available In Lexington, South Carolina

LINE SERVICES

Customer Service Representative

Reporting To:

Line Services Manager

Working Hours:

Monday – Friday, 2:00 PM – 10:00 PM

Work Location:

Columbia Metropolitan Airport (KCAE) in West Columbia, SC About Eagle Aviation Eagle Aviation is a premier 24-hour/7 days per week Fixed-Base Operator (FBO) in Columbia, South Carolina, with a rich history of over 55 years in the aviation industry. We specialize in 24-hour/7 days per week line service, maintenance, avionics, aircraft completions, aircraft sales and support services, consistently delivering high-quality solutions tailored to our clients’ needs. Our team is driven by a passion for aviation and a dedication to providing exceptional service. Become part of our team and help us continue our legacy of setting new standards in quality and service in the aviation industry. Job Description Eagle Aviation is seeking a full-time Customer Service Representative to support front desk operations at our KCAE location. The CSR plays a critical role in delivering friendly, efficient, and professional service to pilots, passengers, and flight crews. Responsibilities include coordinating logistics, processing transactions, and communicating with incoming aircraft. This front-line position is ideal for personable, dependable individuals who thrive in a customer-facing role. No aviation experience required—we will train the right candidate. Key Responsibilites
Greet and assist pilots, passengers, and flight departments
Make car rental, hotel, and ground transportation arrangements
Coordinate and place in-flight catering orders
Communicate via radio with incoming aircraft
Take and manage fuel orders
Process invoices and handle credit card transactions
Maintain a professional and welcoming front desk environment
Job Requirements
Compliance
Benefits Overview
Compensation