Service Advisor/Writer Position Available In Lexington, South Carolina
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Job Description
Service Advisor/Writer Taylor’s Auto Service 325 Chapin Road, Chapin, SC 29036 Service Writer/Advisor (Chapin, SC) We are a busy, family owned automotive repair business. We are looking for an automotive service writer to join our team and become one of the family. Experience as a service writer is highly desired but not absolutely necessary. Exception will be made for the right candidate that is personable and looking to become a service writer. Wage and pay structure is negotiable and based on experience. We offer an awesome work environment and a premium employee benefits package unheard of in the independent repair industry. Responsibilities include, but are not limited to: Greet customers promptly (either in person or on the phone) Build customer relationships and ensure satisfaction through understanding their needs Serve as the primary point of contact for all automotive service and repair matters Interpret customer needs for the mechanics Understand customers’ problems and arrange for appropriate service Prioritize required services, and offer options Set and manage the expectations of the service for both the customers and mechanics Continuously keep the customer updated on repair needs and completion times Understand and be able to describe all warranties, advertising and promotion of products and services Maintain a clean and safe work and customer area Perform a variety of manual tasks for extended period of time including standing, bending and squatting
Position Criteria:
Strong work ethic, independently motivated to produce results with limited influence from others Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics such as responsibility, dependability, conscientiousness, communication and team work Ability to read, understand and follow procedures and guidelines
Basic Qualifications:
Exemplary customer service skills are a must Verifiable customer service performance record required Basic Knowledge of automobiles Positive Attitude Valid driver’s license
Benefits:
Competitive Wage Health Insurance Simple IRA Paid Vacation M-F work schedule Personal time / Sick days
Employee Discounts Job Type:
Full-time Shift:
Day shift
Work Days:
Monday to
Friday Work Location:
In person
