Dispatcher/Customer Service Position Available In Oconee, South Carolina
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Job Description
Dispatcher/Customer Service Death Valley Towing 115 Carson Road, Seneca, SC 29678 Job Overview We are seeking a dedicated and detail-oriented Customer Service Representative / Dispatcher to join our team. In this role, you will be the primary point of contact for our clients, ensuring their needs are met efficiently and effectively. Responsibilities Answer phones and greet customers who walk in the office. Dispatch calls to our drivers. Release vehicles and process payments. Provide quotes for requested services when they are needed. Monitor the office emails. Simple office tasks such as supply ordering, filing, etc. On-Call (answering phones) from your home a few nights a week. There is a stipend for this that you will be paid. Communicate effectively with team members to resolve issues and improve service delivery. Other duties as assigned Experience Previous experience in a customer service/dispatch role is preferred. Excellent communication skills, both verbal and written, to interact professionally with clients and team members. Must have a high school education or equivalent. Join us in delivering outstanding service while contributing to the success of our company. Your expertise will be valued as we work together to meet our customers’ needs.
Job Types:
Full-time, Part-time Pay:
$11.00 – $12.00 per hour Expected hours: 30 – 40 per week
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance
Schedule:
Day shift On call Rotating weekends Ability to
Commute:
Seneca, SC 29678 (Required) Ability to
Relocate:
Seneca, SC 29678: Relocate before starting work (Required)
Work Location:
In person