Customer Relations Specialist Position Available In Richland, South Carolina

Job Description:

Compensation:

$17.89/hr Due to critical service need of thecommunities we serve, we are offering a $1000 sign-on bonus.

• Weare eager to continue to provide quality and compassionate care inour service areas and need you to make this happen!

The CRS is partof the person-centered integrated care team and responsible forgreeting patients as they arrive, check-in/check-out, verifyingdemographics and collecting co-pays, if applicable. This mayinclude primary care, dental, behavioral health and specialistappointments. This position is fast-paced, requiring continuousinteractions with co-workers and patients. This position is fastpaced, requiring continuous interactions with all clinicaldepartments to ensure patient’s well-being and timely appointments.

This candidate will work in both Primary care and Behavioral Healthsettings. This is a Full-time, benefit eligible position. Theschedule is Monday 1pm

• 5pm, Tuesday
• Friday 8am-5pm and Saturdays9am
• 1pm.

ESSENTIAL FUNCTIONS

• JOB

SPECIFIC

Greet patients as they arrive and stay consistent with thecompany’s customer service philosophy Manage consumer appointments, confirm appointments and alertpatients if they need to bring any information to appointment(co-pays, past due balances, paperwork for PAP and/or sliding feescale) Data Entry into EHR systems Complete financial paperwork, ensuring all required forms arecompleted in entirety Verify insurance/demographic information at each visit andupdate if necessary Collect co-pays, when applicable Answer phone in polite and courteous manner Direct phone calls and messages to appropriate officestaff Monitor waiting area to ensure timeliness of appointments Check provider’s schedule daily for additions Receive daily reports from MIS for information needed onpatients that have upcoming appointments Balance daily batch and turns in money collected for the day toOffice Supervisor or Regional Office Manager, when applicable Disperse daily mail Ensure lobby/waiting area is clean and picked up Travel to other clinic sites, as needed Regular attendance except as excused, with flexibility tochange hours to accommodate the clinic needs Maintain strictest confidentiality; adheres to all HIPAAguidelines/regulations Conduct self in accordance with employee manual Attend all training as required by company, Accreditors andFunders Keep abreast of any updates/changes regarding insurance andcommunicate those to Office Supervisor Communicate any changes/updates discovered through other meansto Office Supervisor Other duties as assigned High School/GED preferred

WORK EXPERIENCE/TRAINING/ADDITIONALREQUIREMENTS

At least one (1) year experience in customer servicerequired A valid driver’s license and agency established minimumautomobile coverage Compass Health Network is a nonprofit healthcare organization offering accessible, comprehensive, ∁assionate behavioral health, substance use treatment, familymedicine and dental services throughout Missouri. Our network ofcare includes Royal Oaks Hospital and Adapt of Missouri. We areboth a Federally Qualified Health Center (FQHC) and a CommunityMental Health Center (CMHC). Operating only from the highestethical and professional standards, we provide access to innovativecare designed to meet the health needs of the communities we serve.

About Compass Health Network At Compass Health Network, we are anonprofit organization committed to making a meaningful impact oncommunities across Missouri. We offer a wide range of essentialservices, including behavioral health, substance use treatment,family medicine, and dental care. As both a Federally QualifiedHealth Center (FQHC) and a Community Mental Health Center (CMHC),we are dedicated to providing high-quality care that addresses thediverse needs of those we serve.

Our mission is simple butpowerful:

Inspire Hope. Promote Wellness. Why join us? At CompassHealth Network, we’re proud of the dedicated team we’ve built. Webelieve our people are our greatest strength

• passionate, skilled,and committed to making a positive impact in the lives of others.

Here, you’ll find a workplace that values collaboration, growth,and the opportunity to be part of something bigger. We offer morethan just a job; we provide a platform for personal andprofessional growth. As a member of our team, you’ll enjoy: Competitive Benefits Opportunities for career advancement Professional development and licensure supervision Mentorship programs Tuition reimbursement & scholarships Employee Assistance Program Headspace Access for mental well-being Generous paid time off and holidays NHSC Loan Repayment eligibility We’re looking for individualswho are eager to bring their talents and dedication to a teamthat’s focused on making a real impact. If you’re ready tocontribute to meaningful work and grow alongside a passionate groupof professionals, we’d love to hear from you! If you’re looking fora place where your work truly matters & where you can grow, we lookforward to hearing from you! Compass Health is an EqualOpportunity/Affirmative Action Employer and an E-Verifyparticipant. PandoLogic.

Keywords:

Customer Service Representative,Location:

Columbia, MO

• 65215 ,

PL:

597424870