Customer Sales Rep II Position Available In Richland, South Carolina

Customer Sales Rep II Palmetto State Armory L – 2.9

Columbia, SC Job Details Full-time Estimated:

$32.9K – $62.3K a year 1 day ago Qualifications Sales Customer service Mid-level High school diploma or GED Cash register Purchasing 2 years Communication skills Full Job Description

JOB PURPOSE

Assist customers in initiating their purchases. Provide the highest level of customer service to maintain a positive buying experience.

DUTIES AND RESPONSIBILITIES

Assist customers with their purchasing selections of, but not limited to the following items: firearms, class III items, ammunition, tactical, hunting, fishing, outdoor equipment, as well as men’s and women’s apparel. Provide outstanding customer service. Greet customers in a timely matter as they approach your work area. Resolve customer issues to the best of your ability. Maintain the store in all of which will include sweeping, dusting, restocking, fronting, etc. Must be able to complete Federal Firearms Transfer Records (4473) and other related documents with 100% accuracy. Maintain a high working knowledge of product offerings to best advise customers in their purchasing decision. Remain impartial when making a sale, do not let personal bias negatively influence the outcome of the transaction. Efficiently close sales to meet overall store sales goals. Reports directly to store manager but frequently given daily duties or instruction from the Department Lead. A commitment to following directions is required. All other duties as assigned.

QUALIFICATIONS

High school diploma or GED 2 years previous gun counter sales or customer service experience working with e4473. Working knowledge of ATF Form 4473 (paper form). Working knowledge of Orchid eBound Kiosk. Complete understanding of FBI National Instant Background Check System (NICS) process . Strong problem-solving skills, and able to deal with high customer volume. High attention to detail Cash handling and previous cash register experience is a plus. Strong interpersonal skills, including effective communication both orally and written. Ability to lead, motivate, mentor, communicate and generally interact with people in a positive way. Positive attitude, goal driven, customer service oriented, and focused on overall strategic picture of the organization.

WORKING CONDITIONS

This position may require regular evening and weekend work and may include holidays as well. You may have to deal with challenging customers from time to time.

PHYSICAL REQUIREMENTS

Employee may experience the following physical demands for extended periods of time: Reading, writing, and speaking on all necessary forums, hearing, standing, walking, lifting up to 70 lb, climbing, stooping and sitting. Must be at least 18 years old.

DIRECT REPORTS

Not Applicable. Must be at least 18 years old.