Customer Service Representative Position Available In Richland, South Carolina
Tallo's Job Summary: We are hiring a Customer Service Representative at Community Credit of South Carolina LLC in Columbia, SC. This full-time position offers $12.50 - $15.50 an hour with benefits such as 401(k) and paid time off. Responsibilities include providing exceptional client services, addressing inquiries, and maintaining records. Ideal candidates possess strong communication skills and office technology proficiency. Join us to enhance customer satisfaction and contribute to our team!
Job Description
Customer Service Representative Community Credit of South Carolina LLC Columbia, SC Job Details Full-time $12.50 – $15.50 an hour 23 hours ago Benefits 401(k) Paid time off 401(k) matching Qualifications Live chat Bilingual Multilingual Customer service Analysis skills Data entry Computer skills Typing 1 year Phone etiquette Communication skills Entry level Office experience Full Job Description Job Summary We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional client services, addressing customer inquiries, and ensuring a positive experience for all clients. This role requires strong communication skills, the ability to analyze customer needs, and proficiency in using various office technologies. Duties Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Provide accurate information regarding products and services to enhance customer satisfaction. Analyze customer issues and provide effective solutions or escalate as necessary. Maintain detailed records of customer interactions and transactions in our database. Collaborate with team members to improve service delivery and resolve complex issues. Assist in the training of new staff members on customer service protocols and systems. Participate in regular training sessions to stay updated on product knowledge and service techniques. Qualifications Proven experience in a customer service role in a office environment. Strong computer skills with the ability to navigate multiple software applications efficiently. Excellent verbal and written communication skills; bilingual or multilingual abilities are a plus. Ability to type accurately while engaging with customers on calls or chats. Strong analytical skills to assess customer needs and provide appropriate solutions. A positive attitude with a commitment to delivering high-quality client services. Flexibility to work various shifts as needed by the business. Join our team today and contribute to creating outstanding experiences for our customers!
Job Type:
Full-time Pay:
$12.50 – $15.50 per hour Expected hours: 40 per week
Benefits:
401(k) 401(k) matching Paid time off
Shift:
Day shift
Work Location:
In person
