Customer Support Technician Position Available In Richland, South Carolina
Tallo's Job Summary: A Customer Support Technician position is available in Columbia, SC, with a well-known client seeking to expand their IT Team. Responsibilities include phone support, training, hardware maintenance, technical assistance, and IT ticketing system management. This full-time role offers $17.00 per hour with benefits and requires 1 year of customer support and IT experience.
Job Description
Customer Support Technician Find Great People Columbia, SC 29201 A well known client in Columbia, SC is looking to add a Customer Support Specialist to their IT Team. This position consists of installing, configuring, troubleshooting, and maintaining simple to moderately complex customer hardware and software.
Position Overview:
As a Customer Support Specialist, your role will be essential in providing top-notch assistance to the helpdesk team.
You will be responsible for:
Phone Coverage:
Handling incoming calls and providing helpdesk support.
Helpdesk & Training Support:
Assisting end-users and delivering training as needed.
Hardware Maintenance:
Repairing and replacing computer hardware to ensure smooth operations.
Technical Assistance:
Offering support to office staff with technical issues.
IT Ticketing System:
Assisting with the day-to-day management of the IT ticketing system, ensuring timely resolution of trouble tickets and service requests. #staffing
Job Type:
Full-time Pay:
$17.00 per hour Expected hours: 37.5 per week
Benefits:
On-the-job training
Shift:
8 hour shift Day shift Application Question(s): This role pays $17 per hour, are you interested in moving forward knowing this? This role has a tentative start date of 5/26- does that timeline align with what you are looking for?
Experience:
Customer support: 1 year (Preferred)
IT:
1 year (Preferred) Ability to
Commute:
Columbia, SC 29201 (Preferred)
Work Location:
In person
