IT Client Advocate II Position Available In Richland, South Carolina

IT Client Advocate II
SYSTEMTEC is seeking an IT Client Advocate II for a Hybrid (On-Site Tuesday -> Thursday) opportunity in Columbia, SC. Candidate will be responsible for establishing, building, and maintaining sustainable IT customer relationships, requirements gathering and exceptional soft skills.
Required Qualifications of the

IT Client Advocate II:

Applicants must be authorized to work for any employer in the U.S. We are unable to provide sponsorship or work with Third-Party agencies.
Bachelor’s Degree or 4 years of job related work experience or 2 years of job related experience plus an associate s degree in any major
5 years of IT related experience to include experience in client relationships, IT marketing, and process/product improvement
Must be proficient with MS Office & Project Management methodologies, Incident response, and infrastructure implementation experience
Any experience with Medicare is a plus & prior experience as a Business Systems Analyst within an IT or technical industry
Understanding of Information Technology processes and terminology, high level of organizational skills, Requirements gathering expertise, IT technology, Mainframe, and applications of all types
Responsibilities of the

IT Client Advocate II:

Duties will be removing roadblocks and obstacles in order to keep work moving efficiently and financially healthy
Help triage and assist with incidents and outages could arise
High levels of communication, organizational skills, and customer service are required as well as Adaptability
We work on efforts and tasks that range from major initiatives to small requests. Our team is always central to incidents and outages, and we typically facilitate those situations to remediate as quickly as possible

Work Location:

Hybrid. On-Site every Tuesday >Thursday in Columbia, SC.
Compensation /

Benefits:

Full-Time Employment with

SYSTEMTEC

means competitive compensation, access to health, dental, disability, and life coverage, 401K + match
•Please note: We are not currently able to hire candidates who reside or work in California, New York, or New Jersey. •Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job

Dice Id:

SMSTEC

Position Id:

8672975