LTE Natural Resources Customer Service Representative (Madison, Woodruff, Janesville) Position Available In Spartanburg, South Carolina

LTE Natural Resources Customer Service Representative (Madison, Woodruff, Janesville)
Job ID17879
Location
Madison;Woodruff;Janesville
Agency
Natural Resources
Full/Part Time Regular/TemporaryTemporary
Introduction
We are dedicated to working with Wisconsinites while preserving and enhancing the natural resources of Wisconsin. In partnership with individuals and organizations; DNR staff manage fish, wildlife, forests, parks, air and water resources while promoting a healthy, sustainable environment and a full range of outdoor opportunities.
The Wisconsin DNR is hiring up to 4 LTE (Limited Term Employee)

• Natural Resources Customer Service Representatives at our offices in Madison, Woodruff, and Janesville, WI
  Please note: The position in Madison is a second shift position with typical work hours from 11:30am
• 10:00pm 4 days/ week, including every other weekend. The positions stationed in Janesville and Woodruff will work Monday
• Friday from 8am
• 4:30pm.

This recruitment may be used to fill future similar vacancies. To see all opportunities currently available at DNR, follow this link: DNR ().
Position Summary
These positions are primarily responsible for serving as processing experts for boat registrations, transfers and boat titling requirements and/ or hunting fishing and trapping licenses. The positions process applications, authenticate documents, determine eligibility, issue registration, titles and licenses, and provide support for the most complex customer service transactions through the application of state statutes, administrative rules, and policies and procedure.
Salary Information
These positions pay $21.59 per hour and is in pay schedule and range 02-13. Compensation will be set in accordance with the State Compensation Plan. Job Details
This is a Limited Term Employment (LTE) position and will not automatically lead to permanent state employment or be entitled to the same benefits as permanent employees.

More about LTE positions:

1) Offer a great opportunity to gain experience and learn about careers at the WI Department of Natural Resources.
2) Provide opportunities for individuals to enhance their resumes with skills learned on the job. 3) May accommodate flexibility for part-time or full-time work hours and seasonal schedules. Work schedules are dependent on business needs. 4) Allow individuals to hold multiple LTE appointments concurrently. If both LTE positions are at the same agency, the positions must be bona fide different positions. Each individual LTE position allows for maximum of 1039 hours in a twelve-month period.

Special Requirements:

1)

Residency:

To be considered for this position, you must be a resident of the State of Wisconsin.
A Wisconsin resident is a person who:
a. Has established a residence, as defined in s. 6.10(1), in this state not less than 10 days earlier; b. Has resided in this state for not less than a total of one year out of the immediately preceding 5 years; c. Is eligible to register to vote in this state; or d. Is the spouse of a person meeting the requirements of par. (a), (b), or (c).” s.230.03(12), Wis. Stats.
2)

Background Checks:

The Department of Natural Resources conducts criminal background checks on final applicants prior to a job offer. Please note that a criminal charge or conviction on your record will not necessarily disqualify you from state employment. In compliance with the Wisconsin Fair Employment Act, the DNR does not discriminate on the basis of arrest or conviction record.
Please note: The position located in Madison requires access to Criminal Justice Information Systems (CJIS) and/or unescorted access to CJIS-secured physical spaces and tfore must comply with the Transaction Information for the Management of Enforcement (TIME) System Security Policy, including undergoing a fingerprint background check prior to employment.
3) Eligible to work in U.S.: Applicants must be legally authorized to work in the United States at the time of hire. The Department of Natural Resources does not sponsor work visas at the time of hire or anytime during employment. All persons hired will be required to verify identity and eligibility to work in the United States and complete the required Employment Eligibility I-9 form upon hire.

Equal Opportunity Employer:

The DNR is an equal opportunity employer that promotes and values diversity. We do not discriminate on the basis of race, ethnicity, religion, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability.
Qualifications
Minimum Qualifications
Excellent attention to detail
Excellent customer service and communication skills
Ability to exercise good judgment in handling customer inquiries
Experience working with computers and navigating web applications
Ability to apply business rules to different situations and make sound decisions
Preferred Qualifications
Excellent organizational skills
Ability to plan daily activity and self-motivate
Problem-solving skills with good judgment in handling varied situations