Customer Service Representative Position Available In York, South Carolina
Tallo's Job Summary: The Local Government is seeking a Customer Service Representative in Ft. Mill, SC with a pay rate of $18.81 per hour. This role requires cash-handling experience and a commitment to providing excellent service. Responsibilities include assisting customers, processing payments, updating accounts, and maintaining accurate records. Prior customer service experience and strong communication skills are necessary qualifications for this position.
Job Description
Local Government-Customer Service Representative (Cash-handling and customer service experience required)
Location:
Ft.
Mill SC Pay Rate:
$18.81 per hour
Schedule:
Monday-Friday, 8:30 AM to 5:00 PM We are a recruiting and staffing agency currently assisting a local government department in hiring a Customer Service Representative. This is an excellent opportunity for someone who is VERY professional dependable, detail-oriented, and committed to providing excellent service to the public.
Position Overview:
The Customer Service Representative serves as a front-line point of contact for customers in person, over the phone, and via mail. This role involves handling payments, account updates, and general inquiries while maintaining accuracy and professionalism in all interactions.
Key Responsibilities:
Greet and assist customers at the front counter and drive-through window Answer incoming calls, provide information, and direct inquiries as needed Process payments received in person and by mail Balance daily receipts and maintain accurate transaction records Update customer account information in the system File and scan documents efficiently and accurately Research and resolve account issues or discrepancies Perform general clerical tasks and other duties as assigned
Qualifications:
Prior customer service or administrative experience Strong communication and interpersonal skills Ability to handle cash and balance transactions accurately Proficiency with basic office technology and data entry Organized, reliable, and attentive to detail EEO/AA Employer/Vet/Disabled. The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https:
//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
