Customer Care Representative Position Available In Anderson, Tennessee

Customer Care Representative Customer Care Representative locations

OAK RIDGE, TN

posted on
Posted 30+ Days Ago
job requisition id

JR107414

About Acrisure Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Duties/Responsibilities:

Provide exemplary customer service over the phone, online chat, or email.
Document and update customer records based on interactions and customer needs.
Develop and maintain a knowledge base of the evolving products and services.
Mail requested documentation.
Complete daily tasks when not on the phone. This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management. ​Knowledge/Skills required: Demonstrated experience in customer service or other related fields.
Ability to build rapport with clients with an enthusiastic attitude.
A problem solver with a keen attention to detail.
A “let’s work together” approach with open communication, excellence in service, integrity, and accountability.
Ability to build trust by working as a team member, as well as independently, with minimal supervision.
A positive and professional demeanor.
Ability to multitask and adapt to changes quickly.
Excellent written and verbal communication skills.
Strong computer skills.

Compensation:

• $14.00
• $16.

00 per hour

Benefits:

401(k)
Life
Medical
Dental
Vision
Discounted Pet Insurance
Ancillary
Generous time away Appalachian Underwriters, Inc. is the 5th largest Managing General Agent in the nation with premiums exceeding $500 million. Our success is built around the quality employees throughout our organization who are collectively committed to excellence in customer service. We offer competitive compensation and a variety of opportunities to advance your career with a growing company. Appalachian Underwriters, Inc is a wholly owned subsidiary of Acrisure, LLC. Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.

Acrisure.com/privacy/caapplicant.

To Executive Search Firms & Staffing Agencies:

Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department. ​Welcome, your new opportunity awaits you. There are amazing opportunities for talented people in every part of our business. We invite you to find your next great opportunity with us. You can apply, track your progress and review new postings all in one place! Read More

Recruiter Fraud Notice Attention Job Seekers:

We have been made aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent Acrisure. These scams often involve fake job offers, requests for personal information, or demands for payment. Please be advised of the following:

• Acrisure does not charge any fees at any stage of the recruitment process.
• Official communication from Acrisure will always come from an @acrisure.com email address or our Applicant Tracking System, Workday.
• Job offers will only be extended after a formal interview process.
• Personal information should only be shared through our secure career portal.

How to

Protect Yourself:

• Do not share personal or financial information with unverified sources.
• Report any suspicious activity to our HR department immediately.
• For your safety, please ensure you are applying through our official careers page: https://acrisure.

wd1.myworkdayjobs.com/Acrisure Thank you for your vigilance and cooperation. Acrisure HR Team Read More