Customer Service Representative Position Available In Blount, Tennessee
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Job Description
Customer Service Representative
TNBANK – 4.0
Maryville, TN Job Details Full-time From $15 an hour 17 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Customer service Entry level Full Job Description Responsibilities Responsible for handling confidential and sensitive matters Provides customer service including the opening of new accounts and resolution of customer inquiries Provides customers with information on deposit accounts, rates, service charges, restrictions, and other relevant account information Responsible for following proper regulatory guidelines in the preparation of all paperwork for opening of all new account products offered within the Bank Responsible for cross-selling other bank services and refers customers to other departments as appropriate Knowledge of Bank Operations Keeps informed of changes in bank services or procedures Implements company policy pertaining to the cashing of checks and withdrawal of funds from accounts Responsible for approval of cashing of checks and withdrawal of funds from accounts within the authority of the dollar amount approved for the position. Responsible for handling a wide variety of customer problems either through direct personal action or referral to the proper department Trains additional new accounts representatives Performs Teller duties when necessary Responsible for ensuring compliance with
BSA/AML/OFAC
policies, procedures, and processes as it pertains to the CSR role in the Bank.
Job Type:
Full-time Pay:
From $15.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance
Schedule:
8 hour shift Day shift Monday to Friday Ability to
Commute:
Maryville, TN 37801 (Required) Ability to
Relocate:
Maryville, TN 37801: Relocate before starting work (Required)
Work Location:
In person
