Customer Service Representative Position Available In Bradley, Tennessee
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Job Description
Are you a highly motivated and customer-focused individual with a passion for helping others and a knack for sales? Do you thrive in a fast-paced environment where you can wear multiple hats and make a real impact? If so, we want to hear from you! We are seeking a dynamic and personable Customer Service & Sales Representative to join our growing team. This is a vital role that serves as the welcoming face of our company, managing our front desk, providing exceptional customer service, and actively contributing to our sales efforts.
Qualifications:
Proven experience in a customer service role, preferably with front desk experience. Excellent verbal and written communication skills with a professional and friendly telephone manner. strong interpersonal skills and the ability to build rapport with diverse clients. Demonstrated ability to actively listen, empathize, and problem-solve. A proven track record of success in inside sales, upselling, or identifying opportunities to grow client accounts. Proficiency in using CRM software and standard office applications (Microsoft Office Suite). Highly organized with strong attention to detail and the ability to multitask effectively. A positive attitude, strong work ethic, and a desire to contribute to a collaborative team environment. Ability to work independently and take initiative.
salary:
$18 – $21 per hourshift: Firstwork hours: 8 AM – 5
PMeducation:
High SchoolResponsibilities Front Desk Management:
Greet and welcome clients and visitors with a friendly and professional demeanor. Manage incoming calls, direct inquiries, and ensure a smooth flow of front office operations.
Client Communication:
Serve as a primary point of contact for clients, addressing inquiries, providing information, and resolving issues promptly and efficiently through various channels (phone, email, in-person).
Customer Service Excellence:
Deliver outstanding customer service by actively listening to client needs, providing accurate solutions, and ensuring a positive experience with every interaction.
Inside Sales & Upselling:
Proactively identify client needs and effectively present our products/services. Educate clients on additional offerings, upsell relevant solutions, and contribute to achieving sales targets.
Administrative Support:
Assist with various administrative tasks as needed, including scheduling appointments, maintaining client records, and preparing correspondence.
Problem Resolution:
Skillfully de-escalate customer concerns and find satisfactory resolutions, always aiming for client satisfaction.
Product/Service Knowledge:
Develop a comprehensive understanding of our products and services to effectively answer questions and provide informed recommendations. SkillsActive ListeningTelephone EtiquetteCustomer ServiceBasic Computer SkillsClient ServiceTyping Skills
CUSTOMER
ORDERS/SALESCustomer RelationsQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer:
Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. job detailssummary$18 – $21 per hourtemp to permhigh schoolcategoryoffice and administrative support occupationsreferenceAB_4775253job details Are you a highly motivated and customer-focused individual with a passion for helping others and a knack for sales? Do you thrive in a fast-paced environment where you can wear multiple hats and make a real impact? If so, we want to hear from you! We are seeking a dynamic and personable Customer Service & Sales Representative to join our growing team. This is a vital role that serves as the welcoming face of our company, managing our front desk, providing exceptional customer service, and actively contributing to our sales efforts.
Qualifications:
Proven experience in a customer service role, preferably with front desk experience. Excellent verbal and written communication skills with a professional and friendly telephone manner. strong interpersonal skills and the ability to build rapport with diverse clients. Demonstrated ability to actively listen, empathize, and problem-solve. A proven track record of success in inside sales, upselling, or identifying opportunities to grow client accounts. Proficiency in using CRM software and standard office applications (Microsoft Office Suite). Highly organized with strong attention to detail and the ability to multitask effectively. A positive attitude, strong work ethic, and a desire to contribute to a collaborative team environment. Ability to work independently and take initiative.
salary:
$18 – $21 per hourshift: Firstwork hours: 8 AM – 5
PMeducation:
High SchoolResponsibilities Front Desk Management:
Greet and welcome clients and visitors with a friendly and professional demeanor. Manage incoming calls, direct inquiries, and ensure a smooth flow of front office operations.
Client Communication:
Serve as a primary point of contact for clients, addressing inquiries, providing information, and resolving issues promptly and efficiently through various channels (phone, email, in-person).
Customer Service Excellence:
Deliver outstanding customer service by actively listening to client needs, providing accurate solutions, and ensuring a positive experience with every interaction.
Inside Sales & Upselling:
Proactively identify client needs and effectively present our products/services. Educate clients on additional offerings, upsell relevant solutions, and contribute to achieving sales targets.
Administrative Support:
Assist with various administrative tasks as needed, including scheduling appointments, maintaining client records, and preparing correspondence.
Problem Resolution:
Skillfully de-escalate customer concerns and find satisfactory resolutions, always aiming for client satisfaction.
Product/Service Knowledge:
Develop a comprehensive understanding of our products and services to effectively answer questions and provide informed recommendations. SkillsActive ListeningTelephone EtiquetteCustomer ServiceBasic Computer SkillsClient ServiceTyping Skills
CUSTOMER
ORDERS/SALESCustomer RelationsQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer:
Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.
