Find & Apply For Customer Service Representative Jobs In Cumberland, Tennessee

Customer Service Representative jobs in Cumberland, Tennessee involve assisting customers with inquiries, providing product information, resolving complaints, and processing orders. Responsibilities include maintaining customer records, following up on customer interactions, and ensuring customer satisfaction. Strong communication and problem-solving skills are essential for success in this role. Below you can find different Customer Service Representative positions in Cumberland, Tennessee.

Latest Jobs in Cumberland

Salary Information & Job Trends In this Region

Customer Service Representatives in Cumberland, Tennessee provide essential support and assistance to customers, ensuring their inquiries and concerns are addressed efficiently. - Entry-level Customer Service Representative salaries range from $28,000 to $35,000 per year - Mid-career Customer Service Manager salaries range from $35,000 to $50,000 per year - Senior Customer Experience Director salaries range from $50,000 to $75,000 per year The role of the Customer Service Representative in Cumberland has roots in the early retail and service industries of the region, adapting over time to include telephone and digital communication methods. Over the decades, the Customer Service Representative role in Cumberland has evolved from a primarily face-to-face interaction to include telephone and online platforms, reflecting broader technological advancements and changing consumer expectations. Current trends in customer service in Cumberland include the increasing use of AI and chatbots for initial customer interactions, a greater emphasis on personalized service experiences, and the use of data analytics to improve service delivery and customer satisfaction.

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