Find & Apply For Customer Service Representative Jobs In Cumberland, Tennessee

Customer Service Representative jobs in Cumberland, Tennessee involve assisting customers, resolving complaints, and providing information about products or services. Responsibilities include answering phone calls, responding to emails, and processing orders. Strong communication skills, problem-solving abilities, and a customer-focused approach are essential for success in this role. Below you can find different Customer Service Representative positions in Cumberland, Tennessee.

Latest Jobs in Cumberland

Salary Information & Job Trends In this Region

Customer Service Representatives in Cumberland, Tennessee play a crucial role in providing support and assistance to customers in various industries. - Entry-level Customer Service Representative salaries range from $25,000 to $30,000 per year - Mid-career Senior Customer Service Representative salaries range from $35,000 to $45,000 per year - Senior-level Customer Service Manager salaries range from $50,000 to $60,000 per year The history of Customer Service Representatives in Cumberland, Tennessee dates back to the early days of telephone operators and front desk receptionists. Over time, the role has evolved to include handling customer inquiries through various channels such as phone, email, and social media. In recent years, the role of Customer Service Representatives has evolved to focus more on building relationships with customers, resolving complex issues, and providing personalized solutions. With advancements in technology, Customer Service Representatives now have access to tools and systems that help streamline the customer service process. Current trends in the field of Customer Service in Cumberland, Tennessee include a shift towards omni-channel support, where customers can reach out for assistance through multiple platforms. There is also a growing emphasis on training and development programs for Customer Service Representatives to enhance their skills and better serve customers.

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