Call Center Lending Representative (CLR) / Loan Officer Assistant (LOA) Position Available In Davidson, Tennessee

Call Center Lending Representative (CLR) / Loan Officer Assistant (LOA) 4.2 4.2 out of 5 stars 1161 Murfreesboro Pike, Nashville, TN 37217 Overview We are hiring a Call Center Lending Representative to join our high-performance mortgage intake team. In this role, you’ll be the first voice clients hear — your primary responsibility will be to ask prequalifying questions, gather basic information, and determine if the client is a potential fit for mortgage services. This position does not involve quoting rates or discussing loan programs — it’s all about asking the right questions, listening closely, and setting up the next step with our licensed loan officers. Compensation $16/hour base pay Plus commission bonuses (up to $2,000/month based on qualified lead submissions) Clear growth path into sales, processing, or other licensed roles available for high performers Key Responsibilities Answer inbound and make outbound calls to prospective mortgage clients Ask scripted, prequalifying questions to assess basic loan eligibility Record lead details accurately in CRM Schedule follow-up calls or appointments with licensed Loan Officers Ensure all intake steps comply with Fair Housing and lending regulations Work closely with the loan team to hand off qualified leads for next steps Maintain a positive, professional tone in every client interaction You Might Be a Great Fit If You… ✔Love talking to people and are comfortable on the phone ✔Can follow a script and ask questions with confidence and empathy ✔Are detail-oriented and good at recording accurate information ✔Thrive in a fast-paced environment with clear performance targets ✔Have previous call center, customer service, or intake experience (mortgage/finance is a plus) ✔Are (not required but a big plus!) What You Get Join a top-ranked national mortgage team Comprehensive training provided — no licensing required for this role Supportive leadership and a collaborative culture Medical, dental, vision, PTO, and other benefits •Will Train to become a Loan Officer down the line – Income potential of 200k + once thats done Apply Now If you enjoy helping people take the first step toward homeownership — and want to be part of a winning, remote-friendly team — we’d love to hear from you. Submit your resume today!

Job Type:

Full-time Pay:

$15.50 – $28.50 per hour Expected hours: 40 per week

Benefits:

Dental insurance Health insurance Paid time off

Schedule:

8 hour shift

Education:

High school or equivalent (Required)

Experience:

Customer service: 1 year (Required) Ability to

Commute:

Nashville, TN 37217 (Required) Ability to

Relocate:

Nashville, TN 37217: Relocate before starting work (Required)

Work Location:

In person