Customer Service Position Available In Davidson, Tennessee

Customer Service Geico Local Office – Holly Geronzin – 3.1 Nashville, TN Job Details Full-time $35,000 – $40,000 a year 1 day ago Benefits Disability insurance Health insurance Dental insurance Vision insurance Opportunities for advancement Life insurance Retirement plan Qualifications Management Customer service Organizational skills Communication skills Entry level Full Job Description Job Description Are you ready to join a team where customer satisfaction is the priority? At Geico Local Office – Holly Geronzin, located in the vibrant city of Nashville, Tennessee, were seeking a customer-focused individual to fill the role of a Customer Service Representative. This is an in-office position where youll play an essential role in maintaining our exceptional service standards and fostering strong client relationships. We are proud to uphold a positive and inviting atmosphere where our team members thrive and grow. As a vital part of our team, you will be responsible for ensuring every customer interaction is seamless and beneficial. If youre passionate about providing excellent service and enjoy working directly with people in a supportive and dynamic environment, then we would love to have you on board!

Salary:

$35000.00 – $40000.00 per year Benefits Annual Base Salary Based on Experience Health Insurance Dental Insurance Vision Insurance Mon-Fri Schedule Hands on

Training Life Insurance Career Growth Opportunities Disability Insurance Retirement Plan Responsibilities Customer Interaction:

Provide exceptional customer service by addressing inquiries, concerns, and requests promptly and professionally.

Problem Resolution:

Efficiently resolve customer issues while maintaining a positive and empathetic attitude.

Policy Management:

Assist customers with understanding their insurance policies, making changes, and ensuring they have the coverage they need.

Documentation:

Accurately document customer interactions and transactions as well as follow through on commitments made to customers.

Relationship Building:

Foster positive relationships with customers to encourage long-term loyalty and satisfaction.

Continuous Improvement:

Stay informed about policy changes and company offerings to provide informed assistance and recommendations to customers. With good performance, candidate would be eligible to become a licensed Insurance Agent.

Requirements Experience:

At least 1-2 years in a customer service role, preferably in an insurance or related industry.

Communication Skills:

Excellent verbal and written communication abilities to effectively interact with customers and team members.

Problem-Solving:

Strong problem-solving skills and the ability to work well under pressure in a fast-paced environment.

Customer-Focused:

Demonstrated dedication to providing exceptional customer service and ensuring high levels of customer satisfaction.

Adaptability:

Capability to handle a variety of customer interactions and adapt to changing priorities and policies.

Team Player:

Ability to work collaboratively within a team, sharing knowledge and supporting colleagues as needed.

Organizational Skills:

Strong ability to multitask, prioritize tasks, and manage time efficiently. Must pass background check. Company Description We are a premier office specializing in Home, Life, and Auto insurance. Our dedicated staff work incredibly hard to ensure that our clients are completely satisfied! We only hire the best and most dedicated employees to our team.