Customer Service and Sales Position Available In Davidson, Tennessee
Tallo's Job Summary: Join Proseguros Insurance as a Customer Service Representative in Nashville, TN. Interact with customers via phone, email, and chat, providing product information and resolving issues. Collaborate with team members to enhance service quality. Fluency in English/Spanish, sales proficiency, and problem-solving skills required. Full-time position with competitive salary, commissions, and bonuses.
Job Description
Customer Service and Sales
PROSEGUROS INSURANCE
Nashville, TN 37211 Job Summary We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will assist customers with inquiries, resolve issues, and ensure a positive experience with our products and services. Your ability to communicate effectively and empathize with customers is essential to success in this position. Duties Respond promptly to customer inquiries via phone, email, and chat. Provide accurate information regarding products, services, and company policies at the office. Maintain detailed records of customer interactions and transactions. Collaborate with team members to resolve issues and improve service. Identify opportunities for upselling or cross-selling products based on customer needs. Follow up with customers to ensure satisfaction and gather feedback for continuous improvement. Skills English / Spanish Strong customer service skills with a passion for helping others. Excellent verbal and written communication abilities. Proficiency in sales techniques to effectively promote products and services. Ability to handle difficult situations with professionalism and empathy. Strong problem-solving skills to address customer concerns efficiently. Ability to work in a fast-paced environment while maintaining attention to detail. Join our team as a Customer Service Representative and play a crucial role in enhancing our customer experience! Good salary based on experience plus commissions, We have more than one job opportunity in more than one location.
Job Type:
Full-time Pay:
$16.02 – $18.38 per hour Expected hours: 40 per week
Compensation Package:
Commission pay Weekly bonus
Schedule:
8 hour shift Day shift Ability to
Commute:
Nashville, TN 37211 (Preferred) Ability to
Relocate:
Nashville, TN 37211: Relocate before starting work (Preferred)
Work Location:
In person
