Customer Service Representative Position Available In Davidson, Tennessee
Tallo's Job Summary: The Customer Service Representative role at American Leak Detection of Greater Nashville involves answering customer inquiries, scheduling appointments, and dispatching technicians. This full-time position offers a salary of $18 - $20 an hour, along with benefits such as health insurance, paid time off, and a 401(k) plan. Qualifications include strong communication skills and proficiency in Microsoft Office.
Job Description
Customer Service Representative American Leak Detection of Greater Nashville – 3.5 Nashville, TN Job Details Full-time $18 – $20 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Customer service Salesforce Restoration Microsoft Office Plumbing Communication skills Entry level Full Job Description The Customer Service Representative at American Leak Detection of Nashville is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the Nashville area. Benefits for our Customer Service Reps (CSRs): 401(k) Dental insurance Health insurance Paid time off Vision insurance
Salary:
$18.00 – $20.00 per hour Customer Service Reps (CSR)
Core Responsibilities:
Answering the phones Explaining our services to potential clients Manage the customer experience Scheduling of appointments Dispatch, routing, and scheduling of jobs for our technicians
Shift:
8 hour daytime shift, full-time
Availability:
General workday is Monday through Friday, occasional weekend availability may be required Customer Service Representative (CSR)
Qualifications:
Excellent customer service and telephone skills Excellent written and oral communication skills Proficiency in Microsoft Office Suite Experience in the plumbing, restoration, or construction industries- a plus but not required Experience using Salesforce is a plus but not required
About American Leak Detection:
American Leak Detection is the industry leader in accurate, non-destructive hidden water leak detection. Our highly trained technicians locate hidden water, sewer, gas and swimming pool leaks using our advanced technology and experience developed over 40+ years. Our millions of satisfied customers include residential homeowners and commercial businesses as well as industry professionals including plumbers, building contractors, insurance adjusters, apartment managers, restoration specialists, Homeowners Associations, and municipalities. We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
