Customer Service Representative Position Available In Davidson, Tennessee

Customer Service Representative Grand Slam Market Nashville, TN Job Details Temporary | Part-time | Seasonal | Full-time $19.98 – $24.06 an hour 1 hour ago Qualifications Bilingual Multilingual Sales Customer service Call center English Data entry Customer support Communication skills Entry level Office experience Full Job Description Job Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional support and assistance. You will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving skills. A successful candidate will thrive in a fast-paced environment and possess a strong commitment to delivering outstanding service. Duties Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Provide accurate information regarding products and services to assist customers effectively. Handle outbound calling to follow up on customer concerns or feedback. Maintain detailed records of customer interactions and transactions through data entry. Collaborate with team members to resolve complex issues and improve service delivery. Identify opportunities for upselling or cross-selling products during customer interactions. Ensure compliance with company policies and procedures while maintaining confidentiality. Participate in training sessions to enhance product knowledge and customer service skills. Qualifications Proficiency in English is required; multilingual or bilingual abilities are a plus. Previous experience in a call center or office environment is preferred. Strong data entry skills with attention to detail. Excellent communication skills, both verbal and written, with the ability to engage effectively with customers. Experience in sales or customer support is advantageous. Ability to work independently as well as collaboratively within a team setting. Strong problem-solving skills with a focus on customer satisfaction. Join us in providing exceptional service and support to our valued customers!

Job Types:

Full-time, Part-time, Seasonal Pay:

$19.98 – $24.06 per hour

Shift:

8 hour shift Day shift Morning shift

Work Location:

On the road