Customer Service Representative Position Available In Davidson, Tennessee
Tallo's Job Summary: The Customer Service Representative role involves communicating with customers through phone, email, and chat, providing information on products and services, and ensuring customer satisfaction. Responsibilities include data entry, market research, and event coordination. Qualifications include 1-3 years of experience, strong communication skills, and the ability to multitask and prioritize work effectively.
Job Description
Our CSR provides support to the marketing department by executing in-person marketing strategies and work with the marketing teams to attend events to manage our client’s brand and image. They are also responsible for performing market research and providing reports on marketing performance. The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer’s needs Data entry in various platforms Qualifications At least 1 – 3 years’ of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work
