Customer Service Representative and Fitter Position Available In Davidson, Tennessee

Customer Service Representative and Fitter Woodcuts Gallery & Framing Nashville, TN Job Details Part-time $17 – $20 an hour 20 hours ago Benefits Flexible schedule Qualifications Sales Customer service Microsoft Office High school diploma or GED Cross sales Sales experience (1-2 years) Client services Data entry POS Customer support 1 year Phone etiquette Frame carpentry Cash handling Communication skills Entry level Full Job Description Overview This is a full-time, on-site role in Nashville, TN for a Customer Service Representative and Framer. The day-to-day tasks include providing customer service support, managing customer inquiries, ensuring customer satisfaction, and enhancing customer experience. The role also includes handling framing projects, answering phone calls, and addressing client needs. Qualifications Customer Service Representatives, Customer Support, Customer Experience skills Ability to ensure Customer Satisfaction Excellent communication and interpersonal skills Detail-oriented and ability to manage multiple tasks High school diploma or equivalent Ability to work on-site in Nashville, TN Picture framing experience Custom Framing Point of Sale system experience Ability to design and cut mats is a plus Duties Provide outstanding customer service by addressing client inquiries and resolving issues promptly. Handle cash transactions accurately and efficiently, ensuring compliance with company policies. Engage in outbound calling to follow up with customers and promote services. Assist clients with product information, order processing, and account management. Maintain accurate records of customer interactions and transactions in the office system. Collaborate with team members to improve service delivery and enhance customer satisfaction. Support sales initiatives by identifying opportunities for upselling or cross-selling products. Qualifications Previous experience in customer service is preferred. Strong communication skills, both verbal and written, are essential for effective client interaction. Ability to handle cash transactions with accuracy and attention to detail. Experience in client services or sales is a plus, enhancing your ability to meet customer needs. Proficiency in office software applications and the ability to learn new systems quickly A positive attitude, strong problem-solving skills, and the ability to work well under pressure are key attributes for success in this role. Have basic knowledge and experience handling custom framing transactions, fitting pictures, and cutting mats Join us as we strive to provide exceptional customer support while fostering a collaborative work environment!

Job Type:

Part-time Pay:

$17.00 – $20.00 per hour Expected hours: 30 per week

Benefits:

Flexible schedule

Shift:

Day shift Ability to

Commute:

Nashville, TN 37208 (Required) Ability to

Relocate:

Nashville, TN 37208: Relocate before starting work (Required)

Work Location:

In person