Customer Success Management Specialist Position Available In Davidson, Tennessee

Customer Success Management Specialist Accenture – 4.0 Nashville, TN Job Details Full-time 5 hours ago Qualifications Sales Google Cloud Platform Mid-level 3 years IT SaaS AI Pre-sales Generative AI Full Job Description Preferred location: Washington DC Metro area

Key Responsibilities:

Drive the successful adoption of the client’s suite of cloud-based productivity and collaboration tools solutions for a portfolio of accounts Serve as a thought leader in GenAI and digital productivity and collaboration, provide thought leadership to customers at executive and practitioner levels Partner with customers to identify success plays that will accelerate their time to value, and develop plans to implement these services, including the tracking of objectives, stakeholders, milestones, risks and metrics Guide senior customer stakeholders through the changes needed to unlock the full value of client’s tools, providing guidance to help them design the optimal enablement and adoption strategy to maximize business value Partner with customer-facing account teams and executives to develop strategic and technical plans that help customers achieve their business objectives

Role Requirements:

The selected individual will be required to work eastern time Travel can be up to 30%

Basic Qualifications:

Minimum of 3 years’ experience working in sales or customer success roles in the SaaS / cloud / IT modernization industries Minimum of 3 years’ experience in the public sector; state/local and/or federal

Preferred Qualifications:

Experience driving technology and digital transformation programs for external customers utilizing cloud-based solutions, for productivity and workplace solutions Technologist, ability to understand Google Workspace applications (Gmail, Google Drive, Meet, Gemini, +) and proven track record for training and educating customers in a pre-sales role Experience supporting enterprise customers in Generative AI and/or productivity SaaS solutions Experience collaborating with channel partners, system integrators, and knowledge of the Google Cloud ecosystem Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New York or Washington as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $63,800 to $156,500 Colorado $63,800 to $135,200 District of Columbia $68,000 to $144,000 Illinois $59,100 to $135,200 Minnesota $63,800 to $135,200 Maryland $59,100 to $125,200 New York $59,100 to $156,500 Washington $68,000 to $144,000 What We Believe We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here Equal Employment Opportunity Statement Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Accenture is committed to providing veteran employment opportunities to our service men and women. For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement . Requesting An Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.