Customer Support/ case coordinator Position Available In Davidson, Tennessee
Tallo's Job Summary: Expedite Technology Solutions in Nashville, TN, is hiring a Customer Support/ Case Coordinator for a full-time contract position at $20 an hour. Responsibilities include determining eligibility for care programs, coordinating schedules, conducting client interviews, and providing legal support. Requirements include a bachelor's degree, organizational skills, and proficiency in Microsoft Office. Benefits include health insurance, dental insurance, 401(k), and paid time off.
Job Description
Customer Support/ case coordinator Expedite Technology Solutions – 5.0 Nashville, TN Job Details Full-time | Contract $20 an hour 18 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Microsoft Powerpoint Microsoft Word Microsoft Excel Customer service Call center Paralegal Studies Bachelor’s degree Organizational skills SharePoint 4 years Associate’s degree Entry level Time management Full Job Description Job Overview Key Responsibilities
- Determine individual and family eligibility for our Client’s care programs.
- Assist in coordinating and communicating schedules to internal/external Clients.
- Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.
- Timely management of casework, including proper documentation and case resolution.
- Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately.
- Work efficiently / effectively in multiple databases to extract information.
- Attend workgroup meetings and participate in discussions.
- Assist leadership team, as necessary. Requirements and Skills
- Must have a bachelor’s or associate degree.
- A background in Paralegal studies is a plus.
- Work experience in a Legal environment a plus.
- Customer service or call center experience a plus.
- Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.).
- Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision.
- Excellent verbal and written communications skills.
- Keen attention to detail and adherence to deadlines.
- Strong time management, note-taking, email organization, and distribution skills.
- Critical thinking and problem-solving skills.
Job Types:
Full-time, Contract Pay:
$20.00 per hour Expected hours: 40 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
Shift:
Day shift Ability to
Commute:
Nashville, TN 37243 (Preferred) Ability to
Relocate:
Nashville, TN 37243: Relocate before starting work (Preferred)
Work Location:
In person
