Dispatcher – Customer Service Position Available In Davidson, Tennessee

Dispatcher – Customer Service Velox Express Nashville, TN Job Details Full-time $17 – $20 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Microsoft PowerPoint Microsoft Word Microsoft Excel Analysis skills Entry level Time management Full Job Description

• 12:00 to 6pm on Wednesday, 6:00am to 6:00pm Thursday thru Saturday
• Training will be on night shift for 3 weeks Wednesday through Saturday

• OPEN INTERVIEWS

  6-17-2025 and 6-18-2025 10:00am to 3:00pm

• Resumes are appreciated

Essential Duties and Responsibilities:

Duties include, but are not limited to:

• Coordinates all phases of dispatch.
• Maintains and monitors order activity including accurate and complete order entry.
• Issues time managed assignment of orders.
• Monitors order progress and proper order completion.
• Records order updates from start of order through completion.
• Monitors driver availability proactively to maintain on-time and accurate completion.
• Advises management of issues and deficiencies.
• Assists customers with questions including pricing, direction, follow-up, and requests for proofs of delivery.
• Pulls parts from warehouse, completes documents, and prepares for shipment or delivery.
• Assists warehouse staff, as needed.

Knowledge, Skills, and Abilities:

• Highly organized and detail oriented.
• Resourceful and creative.
• Analytical skills and problem-solving ability.
• Must exhibit professionalism and be effective working with customers, vendors, and employees.
• Skillfully convey information on a wide range of topics to a diverse target audience.
• Influencing and consultative skills are critical.
• Proficient with commonly used office software, including but not limited to: MS Word, Excel, PowerPoint, Outlook, as well as telephone and internet communications.
• Ability to handle confidential information.
• Effective prioritization and time management skills.
• Ability to work in a fast-paced, high-pressure, deadline driven environment.
• Strong initiative to strive for continuous accuracy, quality, and timeliness of information.
• Ability to build and maintain effective relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgement.
• Ability to manage multiple projects and tasks simultaneously.
• A genuine commitment to quality on behalf of the company while building a corporate culture committed to excellence is mandatory.

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Job Type:

Full-time Job Type:

Full-time Pay:

$17.00 – $20.00 per hour

Job Type:

Full-time Pay:

$17.00 – $20.00 per hour

Job Type:

Full-time Pay:

$17.00 – $20.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

12 hour shift Holidays Weekends as needed

Work Location:

In person