Commercial Lines Customer Service Representative Position Available In Hamilton, Tennessee
Tallo's Job Summary: Join The Southern Agency as a Commercial Lines Customer Service Representative in Ooltewah, TN, with a salary range of $40,000 to $45,000 per year. This role involves serving clients, managing policies, and supporting team projects. Requirements include a high school diploma, insurance licensing, and excellent communication skills. Apply now for a chance to grow in a supportive and friendly work environment.
Job Description
Commercial Lines Customer Service Representative The Southern Agency – 5.0 Ooltewah, TN Job Details Full-time $40,000 – $45,000 a year 1 day ago Benefits Disability insurance Health insurance Dental insurance Paid time off Vision insurance Opportunities for advancement Retirement plan Qualifications Customer service High school diploma or GED Data entry Communication skills Entry level Full Job Description Job Description Join The Southern Agency, a dynamic and thriving firm located in the scenic town of Ooltewah, Tennessee. We are renowned for our commitment to providing top-notch customer service in the commercial insurance sector. As a Commercial Lines Customer Service Representative, you will be an integral part of our team. This role offers you the chance to be the go-to contact for our valued clients, ensuring their needs are met with utmost dedication and professionalism. Embrace this opportunity to grow in a supportive environment where your efforts make a tangible difference. Our team is a close-knit group of professionals dedicated to creating an inviting and friendly atmosphere. If you thrive on building genuine relationships and providing exceptional service, The Southern Agency is eager to welcome you aboard. Apply today to become part of our inviting and positive work culture.
Salary:
$40000.00 – $45000.00 per year Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Disability Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Reimbursement for
License Renewal and CE Responsibilities Customer Interaction:
Serve as the first point of contact for clients, addressing their inquiries and concerns professionally.
Policy Management:
Assist in the processing of commercial lines insurance policy documents, ensuring accuracy and compliance.
Account Servicing:
Collaborate with account managers to provide exceptional service to our clients, anticipating their needs and resolving any issues promptly.
Client Retention:
Work actively to maintain and grow client relationships through excellent customer service.
Data Entry:
Accurately input and update customer information in the database, maintaining the confidentiality and security of sensitive information.
Support Team Activities:
Collaborate with colleagues to support various team projects and tasks as needed.
Requirements Licensing:
Must be licensed as an Agent in Property and Casualty Insurance. Life and Accident licensing is a plus.
Educational Background:
A high school diploma or equivalent is required. Experience in customer service is preferred.
Experience:
Prior experience in customer service or insurance-related roles.
Communication Skills:
Excellent verbal and written communication skills are essential.
Problem-Solving:
Capable of addressing and resolving client inquiries efficiently. Attention to
Detail:
Strong attention to detail ensuring accuracy in all communications and transactions.
Tech Proficiency:
Comfortable using computer systems and software relevant to the role.
Customer Focus:
A passion for helping people and ensuring customer satisfaction. Company Description The Southern Agency, Inc.
