Service Advisor Mercedes-Benz Position Available In Hamilton, Tennessee
Tallo's Job Summary: Service Advisor Mercedes-Benz at Long Mercedes-Benz in Chattanooga, TN 37421 is responsible for greeting customers, obtaining vehicle information, determining maintenance needs, preparing cost estimates, and explaining completed work to customers. Requirements include 2 years of service advisory experience, automobile knowledge, positive attitude, and CSI focus. The role offers benefits such as 401k, medical benefits, paid vacation, training, and unlimited earning potential.
Job Description
Service Advisor Mercedes-Benz Long Mercedes-Benz Chattanooga, TN 37421 Responsibilities Greets customers promptly Obtains customer and vehicle information with tablet Clearly reports all vehicle symptoms as described by the customer Determines and recommends needed maintenance base on age, mileage, and vehicle history Prepares complete and accurate estimate of cost for labor and parts Establishes follow-up time Monitors the progress of each vehicle throughout the day, updating customers frequently Verifies that final invoice reconciles with work performed on the repair order Explains all completed work and charges to customers Qualifications Minimum 2 year experience in a service advisory role Knowledge of automobiles Positive attitude High volume mentality CSI focused What We Offer 401k Full Medical benefits Paid Vacation Paid Training Unlimited Earning Potential
