CSR – Customer Service Representative Position Available In Jefferson, Tennessee

CSR – Customer Service Representative 3.8 3.8 out of 5 stars Dandridge, TN 37725 Job Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving skills. The ideal candidate will possess strong phone etiquette, a customer-centric attitude, and the ability to work in a fast-paced environment. Duties Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Provide accurate information regarding products and services to assist customers effectively. Handle cash transactions and process payments with accuracy. Maintain detailed records of customer interactions and transactions through data entry into our computerized system. Resolve customer complaints by identifying the issue and providing appropriate solutions. Collaborate with team members to improve overall customer service processes. Assist in maintaining a clean and organized workspace to enhance the customer experience. Requirements Proven experience in a customer service role, preferably in a call center environment. Strong phone etiquette with excellent verbal communication skills in English; bilingual candidates are highly encouraged to apply. Proficient in data entry and familiar with computerized systems for client services. Ability to handle cash transactions accurately and responsibly. Excellent problem-solving skills with a focus on customer satisfaction. Strong organizational skills with the ability to manage multiple tasks simultaneously. A positive attitude and willingness to learn new skills as needed. Join our team as a Customer Service Representative where you can make a difference by providing outstanding support to our valued customers! To apply quickly – click the link: https://forms.gle/AXaDDvuS5rE7VKD4A?fbclid=IwZXh0bgNhZW0CMTAAYnJpZBExV05JSFZoVXhNdE5vMmp5ZwEe7Plm-aBgUqjUl-dEwHm9lHbYy5ljg_Wj2HgO_8dmmDVohdhxrZ864DXb8oI_aem_kGm1JqS3lZing1lZkyvk3

Q Job Type:

Full-time Pay:

$14.00 – $16.00 per hour

Shift:

Day shift

Work Location:

In person