Customer Service Representative Position Available In Jefferson, Tennessee

Customer Service Representative 3.8 3.8 out of 5 stars Dandridge, TN 37725 Job Summary We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for providing exceptional service to our clients, addressing inquiries, and resolving issues efficiently. This role requires strong communication skills and the ability to handle various customer interactions with professionalism and care. Responsibilities Respond to customer inquiries via phone, email, and chat in a timely manner. Provide accurate information regarding products and services. Assist customers with order placement, modifications, and cancellations. Handle cash transactions and ensure accurate cash handling procedures. Conduct outbound calling to follow up on customer feedback or inquiries. Maintain detailed records of customer interactions through data entry into our systems. Collaborate with team members to improve overall client services and satisfaction. Uphold company policies and procedures while ensuring a positive customer experience. Experience Previous experience in a customer service role is preferred but not required. Bilingual or multilingual skills are a plus, enhancing communication with diverse clients. Proficiency in computerized systems for data entry and record management. Strong phone etiquette and effective communication skills are essential. Experience in sales or client services is beneficial for understanding customer needs. Ability to work in a fast-paced environment while maintaining attention to detail. Join us as we strive to deliver outstanding service and support to our valued customers! To apply quickly – click the link below: https://forms.gle/AXaDDvuS5rE7VKD4A?fbclid=IwZXh0bgNhZW0CMTAAYnJpZBExV05JSFZoVXhNdE5vMmp5ZwEe7Plm-aBgUqjUl-dEwHm9lHbYy5ljg_Wj2HgO_8dmmDVohdhxrZ864DXb8oI_aem_kGm1JqS3lZing1lZkyvk3

Q Job Types:

Full-time, Temporary Pay:

$14.00 – $16.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Shift:

Day shift Ability to

Commute:

Dandridge, TN 37725 (Preferred) Ability to

Relocate:

Dandridge, TN 37725: Relocate before starting work (Preferred)

Work Location:

In person