Call Center Agent – Onsite Position Available In Knox, Tennessee
Tallo's Job Summary: RemX is seeking experienced Call Center Agents for a temp-to-hire, full-time position in Knoxville, TN, offering $17 an hour. The role involves processing insurance payments for escrow accounts tied to mortgage loans, utilizing various systems and methods. Qualifications include customer service experience and a high school diploma or GED.
Job Description
Call Center Agent – Onsite RemX – 3.2 Knoxville, TN Job Details Temp-to-hire | Full-time $17 an hour 3 days ago Qualifications Customer service High school diploma or GED Entry level Under 1 year Full Job Description RemX is seeking experienced Call Center Agents to join our team in Knoxville, TN!
Position:
Call Center Agent Employment Type:
Temp-to-Hire Location:
Onsite – Knoxville, TN 37923
Pay Rate:
$17/hour
Start Date:
May 6, 2025
Schedule:
Monday to Friday, schedule will fall between 8am-8pm; 40 hours per week
Overview:
RemX is seeking experienced Customer Service Representatives to join our team. In this role, you’ll be responsible for processing insurance payments on behalf of banks for escrow accounts tied to mortgage loans. You’ll utilize various systems and methods to ensure timely and accurate payment delivery to insurance carriers.
Key Responsibilities:
Process payments using CRM software, carrier websites, automated systems, or direct phone interactions Maintain accurate records and update payment statuses in internal systems Communicate with carrier customer service representatives to resolve payment issues or complete transactions Escalate complex issues to team leads as needed Monitor and manage daily workload to ensure timely completion of tasks High School Diploma or GED required Minimum of 6 months in a call center environment
