Call Center/ Customer Service Representative Position Available In Knox, Tennessee
Tallo's Job Summary: RemX is hiring Customer Service Representatives in Knoxville, TN. This temp-to-hire position offers a pay rate of $17/hour, starting on May 6, 2025. Responsibilities include processing insurance payments for escrow accounts tied to mortgage loans. Qualifications include a high school diploma and at least 6 months of call center experience.
Job Description
Call Center/ Customer Service Representative
Knoxville, TN Description RemX is seeking experienced Customer Service Representatives to join our team in Knoxville, TN!
Position:
Customer Service Representative•Call Center
Employment Type:
Temp-to-Hire
Location:
Onsite•Knoxville, TN 37923
Pay Rate:
$17/hour
Start Date:
May 6, 2025
Schedule:
Monday to Friday, 8:00 AM•4:30
PM EST Overview:
RemX is seeking experienced Customer Service Representatives to join our team. In this role, you’ll be responsible for processing insurance payments on behalf of banks for escrow accounts tied to mortgage loans. You’ll utilize various systems and methods to ensure timely and accurate payment delivery to insurance carriers.
Key Responsibilities:
Process payments using CRM software, carrier websites, automated systems, or direct phone interactions Maintain accurate records and update payment statuses in internal systems Communicate with carrier customer service representatives to resolve payment issues or complete transactions Escalate complex issues to team leads as needed Monitor and manage daily workload to ensure timely completion of tasks
Qualifications:
High School Diploma or GED required Minimum of 6 months in a call center environment
Overview Base Pay:
17.00 per
HOUR Other Pay:
Job Number:
1246344
Employee Type:
Manage Others:
Not Specified Travel:
Not Specified Paid Relocation:
Not Specified
