Call Center Representative Position Available In Knox, Tennessee

Call Center Representative
Knoxville, TN Description RemX is Currently Hiring for Customer Service Associates (CSA)! For immediate consideration, please email your resume to Justice.

Strickland@remx.com with the subject line “CSA”.

Location:

 Fully Onsite in

Knoxville, TN Pay:

 $17 hourly

Hours:

 Monday to Friday, 8:00 AM – 4:30

PM Job Responsibilities:

Actively monitor workflows and customer interactions to identify potential issues or service disruptions. Immediately communicate these concerns to team leads or supervisors, providing relevant context and documentation to ensure timely resolution and minimal impact on operations
Accurately and securely process customer payments using designated online platforms. Ensure all transactions are completed in compliance with company policies and data security standards, while maintaining a high level of attention to detail to prevent errors or discrepancies. Guide customers through the process when necessary, ensuring a smooth and efficient experience while safeguarding sensitive financial information. Maintain clear and professional communication, verify account details, and ensure that all payment procedures align with both internal protocols and carrier requirements.

Requirements:

2-3 years of experience in an inbound call center
Pleasant and calm demeanor on the phone
Confident speaking abilities
Excellent command of spoken

English Overview Base Pay:

17.00 per

HOUR Other Pay:

Job Number:

1252046

Employee Type:

TTH Manage Others:

Not Specified Travel:

Not Specified Paid Relocation:

Not Specified