Call Center Service Insurance Rep- Starting at $18/hour Position Available In Knox, Tennessee
Tallo's Job Summary: Join Foundever's team as a Call Center Service Insurance Rep at $18/hour, offering customer support on insurance policies. Responsibilities include handling inbound calls, assisting with inquiries, and managing billing calls. Training and licensing costs covered. Full-time hours with benefits such as retirement plans, health benefits, and career growth opportunities. Apply now at www.foundever.com.
Job Description
Job Description:
Customer Service Insurance Representative Join our dynamic team at Foundever, where every interaction is anopportunity to make a difference! This position requires you to be onsite. Must live within 50 milesof the
Knoxville Site:
11221 Outlet Dr. Knoxville, TN 37922 About Foundever Foundever – is a global leader in the customer experience (CX)industry. With 150,000 associates across the globe, we’re the teambehind the best experiences for +800 of the world’s leading anddigital-first brands. Our innovative CX solutions, technology andexpertise are designed to support operational needs for our clientsand deliver a seamless experience to customers in the moments thatmatter. Job Overview Have you ever considered creating a career path of becoming alicensed insurance agent? Good news! Foundever will invest in YOU-We cover your training, testing, and insurance licensing costs! As a Customer Service Insurance Representative at Foundever, yourprimary role will be to handle inbound calls regarding customers’insurance policies. You’ll assist callers with inquiries aboutcoverage, policy endorsements, certificates, binders, billing, orpolicy modifications. Expect to manage a high volume of billingcalls, especially around military paydays on the 1st and 15th ofeach month. While awaiting your state license, new hires will focussolely on billing inquiries.
Why You Should Join Us Competitive Pay:
$18-$20/hour!
Paid Training:
Enjoy 100% paid professional training.
Full-Tim Hours:
40+ hours/week, with weekends as needed.
Retirement Plan:
401(k) with company matching.
Health Benefits:
Medical, Dental, Vision, and WellnessBenefits.
EAP Support:
Access our Employment Assistance Program for addedsupport.
Paid Time Off:
Recharge with generous PTO.
Employee Discounts:
Great savings on various products andservices!
Referral Bonuses:
Earn money for referring friends!
Career Growth:
84% of managers promoted from within.
Bonus Opportunities:
Unlock extra earnings through bonusprograms! What We’re Looking For Must be at least 18 years old to apply.
Education:
High School Diploma or GED equivalent isrequired.
Experience:
Preferred 6 months to 1 year of relevant workexperience in healthcare or Insurance industry. We want you to hitthe ground running!
Availability:
Must have open availability during our hours ofoperation – flexibility is key! This position requires you to be onsite. Must live within 50miles of the
Knoxville Site:
11221 Outlet Dr. Knoxville, TN37922
Key Skills System Navigation:
Ability to navigate system tools to searchfor answers & information
Customer Interaction:
Engage with customers, clients, insurancecarriers, and internal teams to provide coverage information andpolicy recommendations.
Transaction Management:
Handle daily client service tasks. Aself-motivated and eager learner with a strong sense ofaccountability, consistently driven to excel in training andon-the-job performance while completing collegiate-level courseworkto prepare for the state exam.
Performance Review:
Participate in weekly assessments ofquality standards, key metrics, and personal performance.
Critical Thinking:
Ability to assess situations and developempathetic solutions.
Service-Oriented:
A personal drive to serve others withcompassion.
Organizational Skills:
Strong organizational abilities arecrucial for success in this role. Military Partners We proudly support military families through partnerships withMilitary One Source and other veteran organizations. We value theunique skills and experiences that veterans bring to ourworkforce. Equal Opportunity Employment (EEO) Foundever is committed to selecting, developing, and rewarding thebest person for the job based on the requirements of the work to beperformed and without regard to race, age, color, religion, sex,creed, national origin, ancestry, citizenship, disability/handicap,marital status, protected veteran status, uniform status, sexualorientation, pregnancy, genetic information, gender identity andexpression, or any other basis protected by federal, state or locallaw. The Company forbids discrimination of all kinds, whetherdirected at Associates, applicants, vendors, customers, orvisitors. This policy applies to all terms and conditions ofemployment, including recruitment, hiring, promotion, compensation,benefits, training, discipline, and termination. Interested in Becoming Part of Our Team? Visit us at www.foundever.com and connect with us on Facebook,LinkedIn, and Twitter.
Associated topics:
call center, commission,client, guest, inside sales, insurance sales, life insurance agent,sales, sales agent, sales professional
